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Best Italian Cafe & Pizzeria

Certificate of Excellence
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968 Parkway Ste 9, Gatlinburg, TN 37738-3137
+1 865-430-4090
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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1,639 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
Hendersonville, North Carolina
Level Contributor
78 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
Reviewed 2 days ago NEW via mobile

Food was good. Portions gargantuan. They would not let us split...even with an extra charge, so all seven of us had food left over. Staying at hotel, cannot take to eat next day. Would have preferred smaller size with smaller price.

Thank Tomlin2232
Greeley, Colorado
Level Contributor
158 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
Reviewed 2 days ago NEW

I have eaten in a wide rang of Italian restaurants. Best Italian is a very respectable family run restaurant. It is extremely popular with visitors because it offers both good food and reasonable value. There are probably 20+ dishes, plus some pizzas on the menu. Nothing special about decore and during high traffic times the place can get a little... More 

Thank John G
Level Contributor
98 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
Reviewed 4 days ago NEW

Gatlinburg is filled with many chains; it is nice to find a truly local establishment. We sat outside, near the creek, much more pleasant than indoors, especially when it is crowded. The atmosphere was relaxed and friendly, and there was much conversation among tables. Arriving early, we were in time for early bird drink prices. At the end of our... More 

Thank disheveledprofessor
Kalamazoo, Michigan
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Poor food, poor service. Chicken Marsala very poor. Side of spaghetti served with no sauce. Had to ask for garlic rolls, drink refills. Server was just rude. Argued with us when she brought the wrong dish. Rolled her eyes when we asked for separate checks. Will not return.

Thank Marian G
Level Contributor
3 reviews
Reviewed 5 days ago NEW via mobile

The Italian cafe and Pizzeria has some good food. If you are a fan of Italian food, you should probably try this restaurant out and see how you like it.

Thank Logan M
Taylor, Arkansas
Level Contributor
69 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

This was our first visit to this restaurant, but will not be our last. The food was SO good! First we had the fried cheese ravioli for appetizer. They were crispy on the outside, and full of cheese on the inside. The marinara was wonderful with it. My husband had the Calzone, which took up over half the plate. It... More 

Thank Buffygray
Apex, North Carolina
Level Contributor
74 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I've been here many times over the last 10 years. The food is great. I was in town this weekend and committed to patronizing local restaurants after the fires. I planned to order a salad then caved to my love of meatballs. My friend ordered the alfredo with chicken and broccoli and I ordered spaghetti with meatballs. Both come with... More 

Thank CarolinaKStew
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

This place had good food the calzone was huge. The restaurant was a little run down in my opinion. Service was good, needed ckeaning and the chairrs on tge patio were cheap plastic needs upgraded bad. Good food!

Thank darkhelmet37
Hayesville, North Carolina
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

All of us had a variety of Italian food and all of it was delicious. My husband had the lasagna and extra meat balls, delicious. I had there pizza and our friends had shrimp alfresco and of course the best garlic knots in town. We would return, all was delicious!

Thank nelsondg
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Our dinner here was excellent and our server was wonderful too. My wife and I shared a huge calzone and weren't able to finish it - it was definitely enough for four people. The garlic knots were awesome, as large as biscuits and covered in garlic, butter, and various cheeses.

Thank Wes R

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$10 - US$15
Italian, Pizza, Vegetarian Friendly
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Local cuisine, Cheap Eats
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 968 Parkway Ste 9, Gatlinburg, TN 37738-3137
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-430-4090

Questions & Answers

Questions? Get answers from Best Italian Cafe & Pizzeria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?