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Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
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  • Excellent46%
  • Very good29%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“ice cream” (111 reviews)
“waffle cone” (16 reviews)
“dipped cones” (2 reviews)
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638 Parkway, Gatlinburg, TN 37738-3204
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Reviews (198)
Traveller rating
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31 - 40 of 197 reviews

Reviewed 23 December 2016

when you are visiting Gatlinburg,be sure to visit Ben&Jerry's for a delicious ice cream treat, if the weather is warm just take a seat, while you are enjoying yourself, watch other visitors having fun

Thank riteobie
Reviewed 9 November 2016

On a very hot, late June day we attempted to cool off with some old fashioned and very delicious ice cream. We had a large group but the serving staff was very helpful and patient! Good choices of flavors...as usual.

Reviewed 6 November 2016 via mobile

I am not a fan of Ben or Jerry, but I do love their ice cream! The staff was friendly and the ice cream was outstanding! Ben and Jerry have crappy politics, but they have great ice cream!

Thank Rome M
Reviewed 3 November 2016

This first November week in Gatlinburg has been very warm. Hence, the need for ice cream. Ben abd Jerrys is right on the Parkway and was just a short walk from the convention center. I walked in and ordered two scoops of mint chocolate chip...More

1  Thank Patrick C
Reviewed 26 October 2016

We got waffle cones with our favorite flavors. Outstanding ice cream, great taste, worth the price. Loved it!!!!!!!!!!!!!!

1  Thank Mary D
Reviewed 25 October 2016 via mobile

Ben and Jerry's has wonderful ice cream. They serve it to you baskin robins style. I guess I was thinking it would be more of a restaurant setting since they are one of the gold standards for ice cream in this country. But we were...More

Thank Sylvia W
Reviewed 18 October 2016

We loved this place. We stopped in every time we were close. They have a great selection and the flavors are wonderful. Never had bubble gum ice cream but it was surprisingly good.

Thank tom d
Reviewed 18 October 2016 via mobile

We visited this establishment today. While the ice cream was tasty, the workers didn't seem happy to serve it up. There were no smiles to be seen on any of their faces. I wouldn't recommend it.

Thank MissKimi
Reviewed 26 September 2016

We just returned from a warm day of hiking. What better spot to stop for something to cool us down!! I had a small dish of Coffee Coffee BuzzBuzzBuzz...wow! Coffee-flavored ice cream with espresso bean fudge chunks. Delicious! We took our ice cream and sat...More

Thank Penelope1975
Reviewed 14 September 2016

The ice cream was as good as Ben & Jerry's usually is, but the service was not so friendly. We were about halfway through with our cones when the clock struck the closing hour, and they said the owner was on the phone saying we...More

Thank RobT70
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 21:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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