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McDonald's

745 Parkway, Gatlinburg, TN 37738-3205
+1 865-436-6413
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Overview
  • Excellent15%
  • Very good17%
  • Average21%
  • Poor16%
  • Terrible31%
Travellers talk about
“sundae” (3 reviews)
“salad” (2 reviews)
“sweet tea” (2 reviews)
Open Now
Hours
CUISINES
American, Fast food
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
745 Parkway, Gatlinburg, TN 37738-3205
All Details
Write a ReviewReviews (200)
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1 - 10 of 199 reviews

Reviewed 2 weeks ago

We stopped in for a quick dinner while in Gatlinburg. There were napkins and other garbage all over the floor of this McD's. We've never seen anything like it. Bathroom was closed for cleaning. We snuck into bathroom and again, disgusting. We won't be back...More

Thank Joanne B
Reviewed 4 weeks ago

My husband and I went to Gatlinburg for our anniversary recently, something we hadn't done in 3 years. When we were last there, I was not pleased with the McDonald's and had hoped it had changed in those few years. It did not. My husband...More

Thank MamaT031612
Reviewed 13 March 2018

Went inside to use the bathroom and grab a bite to eat. We reluctantly used the restroom and left right after. The entire place smelled like urine and had trash on the floors and every table. The guys said their was liquid (urine or water,...More

1  Thank Cassie4d4
Reviewed 10 March 2018

We have tried this 3 separate times, because anyone can have a bad day. The first time was just for ice cream, which had ice chunks and even the kids didn't want to eat it. The next time was for a light lunch on another...More

1  Thank RandSWilliamson
Reviewed 26 February 2018 via mobile

It wasn’t busy when my friends and I went, but the service was slow. The food didn’t taste good, and it wasn’t satisfying. The deal breaker for me was hearing one of the employees make a racist comment towards a customer. I will never eat...More

1  Thank Courtney T
Reviewed 16 January 2018

We stopped in here several times on our trip to Gatlinburg, either for a quick coffee or fast food to snack on. It is right in the middle of the main area for shops, etc. which means parking is difficult but walk in is easy....More

Thank 1027rm
Reviewed 23 December 2017

the lobby is very nasty here is food everywhere on the floor, staff isn't very friendly with one cashier that where's sunglasses while he works and moves so slow, the bathrooms are disgusting, food is not hot,

Thank 313brandiem
Reviewed 4 December 2017

I received a raw quarter pounder from this location on 12/4/2017 around 3PM. I returned it for a refund, as I am not eating questionable raw meat from McDonald's of all places. It was at this time that I was told I "have no class"...More

Thank Adam E
Reviewed 3 December 2017 via mobile

I have never seen a McDonald's so packed. Not a seat left. We had to get our food to go. They forgot one of our sandwiches and the boy ran out to give it to us before we noticed. Kudos. The two cashiers were not...More

Thank Angela R
Reviewed 30 November 2017 via mobile

Seriously awful McDonalds. Disgusting, dirty, yucky. Tables, floor, bathrooms, everything in sight made me sick. Absolutely worst part was the strange cashier who had nasty dirty pants on, with the fly unzipped no less. I’m still grossed out three days later.

Thank jonginat
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Questions & Answers
Sherrie C
10 December 2017|
AnswerShow all 3 answers
Response from Mark B | Reviewed this property |
I refuse to go back to this McDonald's again while in downtown Gatlinburg. If we decide to eat at McDonald's, we will drive a few minutes up Parkway and eat at a cleaner, more acceptable McDonald's.
2
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$20
Cuisine
Meals
Breakfast, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi, Highchairs Available
Good for
Child-friendly, Kids
Open Hours
Sunday
7:00 a.m. - 12:00 a.m.
Monday
7:00 a.m. - 12:00 a.m.
Tuesday
7:00 a.m. - 12:00 a.m.
Wednesday
7:00 a.m. - 12:00 a.m.
Thursday
7:00 a.m. - 12:00 a.m.
Friday
7:00 a.m. - 12:00 a.m.
Saturday
7:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 745 Parkway, Gatlinburg, TN 37738-3205
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6413
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