We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


18910 E US Highway 40, Independence, MO 64055-5464
+1 816-795-8088
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent10%
  • Very good10%
  • Average30%
  • Poor10%
  • Terrible40%
6 Jul 2017
“Average McDonald's”
5 Jan 2018
“Young adult manger treats people horrible.”
Restaurant Hours
18910 E US Highway 40, Independence, MO 64055-5464
All Details
Write a ReviewReviews (10)
Traveller rating
Traveller type
Time of year

1 - 10 of 10 reviews

Reviewed 5 January 2018

When the cashier give my dad a soda cup instead of coffee when my dad went up to get a coffee cup the manager refused to exchange it. Then after I got made the manager called me an a hole. He and the owner must...More

Thank Jerry F
Reviewed 16 November 2017

3 cashiers, 3 managers and 2 visits later, I was treated as though I stole the cash register, insulted, yelled at and spoken to as though I was scum. Order was messed, when I came back to get the missing items, was refused service. I'll...More

Thank pcuezze
Reviewed 6 July 2017 via mobile

I got dinner from here for my wife and I this evening. It was nothing special, the menu seems to keep shrinking. Is breakfast at any time really that popular?

Thank osanida
Reviewed 17 June 2017 via mobile

My family waited 45 minutes for three apple pies. The staff had the food but was too lazy to bring it out. Awful.

Thank hawkgirl9699
Reviewed 18 March 2017 via mobile

My 6 year old and I needed a quick meal before heading to a show at Silverstein. We ate inside and the restaurant was really clean. The staff was very nice. They even kindly exchanged the toy for my daughter when she wanted a hot...More

Thank jeh15343
Reviewed 18 October 2016

There very few surprises when you visit a McDonalds....this particular McDonalds has a friendly staff....The is a Manager always present....and there is a good variety of menu items....and it is a great place to grab a snack and/or visit with friends....

Thank B3678AIwilliamb
Reviewed 8 February 2016

I rated this McDonald's average because the feel the food at all McDonald's is average...nothing bad, just not that exciting either...I have good service each time I eat at this McDonald's...about 2 or 3 times a year...the restaurant is always clean...the staff helpful...and there is...More

Thank Les R
Reviewed 17 August 2015

I made two visits to this place, thinking everyone deserves a second chance but both times were an Epic Fail! First visit I ordered 3 sausage biscuits and 3 small coffees and asked for cream, sugar, jelly and silverware to be put in the bag...More

Thank swbgal
Reviewed 7 July 2015

Attitude, from the moment you walk in. To hard to get order right, then when you question them, whew look out. What happen to the customer being right, be polite correct the mistake on move on.

Thank Matty R
Reviewed 26 October 2014

I went through the drive thru to get my order. 3 McDoubles, 1 #2 cheeseburger meal, large fry and 2 packs of chocolate chip cookies. The drive through forgot my 2nd pack of choc. chip cookies. I turned right back around and went back to...More

Thank Jo B
Nearby HotelsSee all 18 hotels in Independence
Comfort Suites Independence
285 reviews
1.03 km away
Holiday Inn Express and Suites Independence
413 reviews
1.16 km away
My Place Hotel - Kansas City / Independence, MO
27 reviews
1.18 km away
Hilton Garden Inn Independence
677 reviews
1.24 km away
Nearby Restaurants
First Watch
77 reviews
.32 km away
Cheddar's Scratch Kitchen
189 reviews
.68 km away
Thai Spice
37 reviews
.23 km away
Los Cabos Mexican Grill Independence
111 reviews
1.15 km away
Nearby Attractions
Burr Oak Woods Conservation Area
95 reviews
7.03 km away
Lake Remembrance
43 reviews
4.60 km away
Silverstein Eye Centers Arena
138 reviews
.79 km away
Stone Canyon Golf Club
9 reviews
3.94 km away
Questions & Answers
Get quick answers from McDonald's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Location and Contact Information
  • Address: 18910 E US Highway 40, Independence, MO 64055-5464
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: +1 816-795-8088
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Looking for a great restaurant?
Our global travel community is ready to help.
Join TripAdvisor