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Amber Jack Alehouse

3150 Chatham Rd, Springfield, IL 62704-5307
+1 217-787-5222
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Overview
  • Excellent20%
  • Very good14%
  • Average11%
  • Poor29%
  • Terrible26%
19 Apr 2017
“Always consistent”
14 Feb 2017
“Poor service but Decent Food”
Closed Now
All hours
CUISINES
American, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3150 Chatham Rd, Springfield, IL 62704-5307
All Details
Write a ReviewReviews (34)
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1 - 10 of 34 reviews

Reviewed 19 April 2017

The one thing you can always say about Amberjack is that it's consistent. Ive never had a bad experience with food or the owner. The french onion soup if made there, is best in town by far. How can anyone pass up the rib deal...More

Thank Paulie C
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 21 April 2017

Thank you.

Reviewed 14 February 2017

We've tried 4 times in the past year, and we won't try again. The hostess (owner?) couldn't be more rude! Wow - how does that place stay in business? We asked for a table instead of a booth (little tight for the 4 of us)...More

3  Thank illini G
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 15 February 2017

Of course this reviewer's business is appreciated, as we appreciate all of our guests. As part of our greeting, we always ask our guests for their preference of a table or booth before we seat them. It is always our pleasure to accommodate our customer's...More

Reviewed 6 February 2017

I ordered the Super Bowl Special. The ribs were wonderful and gone before I got to have seconds. I will order 2 racks next time. My boyfriend is from New Mexico and picky about chili. He and my grandson loved the chili and again I...More

1  Thank Donna T
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 8 February 2017

Thank you very much. Kitty

Reviewed 21 December 2016 via mobile

By far the worst service I have ever received. ..pick a different restaurant. ..we sat for 1 hour before our order was taken. The owner waited on us. ..she was very short tempered and rude..she also made inappropriate comments to people in our party. It...More

2  Thank Mada4k
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 22 December 2016

I'm sorry you were disappointed; however, none of this is true. As soon as the last person in the party arrived, their order was taken. (The last person was late by about 45 minutes). I smiled and courteously waited on this birthday party for their...More

Reviewed 6 August 2016 via mobile

We had a mini family reunion dinner at Amber Jack's and had a very nice evening. We had a group of 10 and were seated promptly at our reservation time. Five couples requested separate checks and our server was very accommodating. I had clam chowder...More

Thank Cyclonegup
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 7 August 2016

Thanks for your kind remarks. I was the server that evening. It was a pleasure to provide a place for the family get-together. Thanks. Kitty McHenry, Owner

Reviewed 28 June 2016

visited for a family dinner wasn't that busy when we first arrived but it did begin to pick up and unfortunately they did not have enough help our poor server was running himself ragged. Even noticed the owner was waiting on tables. Got a pony...More

2  Thank disneyland57
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 30 June 2016

I'm sorry that your visit wasn't outstanding. Unlike a lot of restaurants, we don't schedule an excess of servers. We hire good servers who enjoy a fast pace. My husband and I often perform the duties of serving and cooking. We feel it is part...More

Reviewed 16 November 2015

Amber Jack's does a fair amount of advertising and I had never been... thought I'd give it a try. The building is worn, sign painted on the wall outside is very faded and the baby back ribs were just okay- not anything to write home...More

Thank Daniel O
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 18 November 2015

Thank you for trying Amber Jack Alehouse. I've always gotten rave reviews for the ribs. I'm sorry you didn't find them outstanding, also. Lately, our maintenance budget has been concentrated on the kitchen. We will try to add new signs to the budget for next...More

Reviewed 20 September 2015

Three of us visited this am, arriving at 9:45. Our food arrived over an hour later. In between, we had to ask our server for refills as well as (45 min in) give her the order again. Two eggs and toast, order of biscuits and...More

1  Thank Debra K
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 22 September 2015

We strive to provide timely service and quality meals. I'm sorry that you felt we dropped the ball when you last visited us. I have followed up with a conference with your server regarding this matter. Please feel free to contact me. Kitty McHenry, Owner

Reviewed 25 June 2015

Ordered the 1/2 order of mostacolli and it was more than I could eat and was fabulous. The salad was just an ordinary salad but the rolls were superb.

Thank Linda E
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 27 June 2015

Thank you. The meat sauce is Ed's recipe.

Reviewed 11 June 2015 via mobile

The service was great, never had a problem. My problem was speending 120 dollars on 5 meals that none of us liked. It was our first and last time going there to eat. I would rather go somewhere else and spent that type of money...More

5  Thank ssreid30
mctatro, Owner at Amber Jack Alehouse, responded to this reviewResponded 13 June 2015

I have been in contact with this author. They were very gracious and helped me investigate this issue. The author had steaks, which do run about $20 each. Our Sandwiches and Salads are in the $8 to $9 range. --Kitty McHenry, Owner

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$20
Cuisine
American, Pub
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Bar Scene, Child-friendly
Open Hours
Sunday
7:30 AM - 9:00 PM
Tuesday
7:30 AM - 9:00 PM
Wednesday
7:30 AM - 9:00 PM
Thursday
7:30 AM - 9:00 PM
Friday
7:30 AM - 9:00 PM
Saturday
7:30 AM - 9:00 PM
Location and Contact Information
  • Address: 3150 Chatham Rd, Springfield, IL 62704-5307
  • Location: United States  >  Illinois (IL)  >  Springfield
  • Phone Number: +1 217-787-5222
  • E-mail
Description
Casual, full service restaurant specializing in Catfish, Fried Chicken, Steaks, Pork Chops, Pasta, Sandwiches, Burgers, and Salads
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