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Flat Patties

33 Brattle Street, Cambridge, MA 02138-3709
+1 617-871-6871
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Overview
  • Excellent37%
  • Very good44%
  • Average14%
  • Poor2%
  • Terrible3%
Travellers talk about
“meat patties” (32 reviews)
“fries” (33 reviews)
“cheeseburger” (9 reviews)
Closed Now
All hours
CUISINES
American, Fast food
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
33 Brattle Street, Cambridge, MA 02138-3709
All Details
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Reviews (127)
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1 - 10 of 122 reviews

Reviewed 1 week ago via mobile

Fresh meal, very good price. Hamburger and salad hand made when ordered and delivered in a record time. Nice place to sit down upstairs, bait few seats, check before ordering

Thank Paolo A
Reviewed 2 weeks ago via mobile

Stopped in here with a small group and it was busy. Heard and read some great reviews of this place so decided to try it. Staff works quickly, but not pleasant at all. Seemed to tired and just came off rude. We each got a...More

Thank magnolia_80
Reviewed 4 weeks ago

I stopped by here to grab dinner and their burgers are really good, including a veggie burger option. They were also open late and had good condiments. The fries were delicious, also maybe because I was hungry and had been walking around the whole day....More

Thank PrabhuTA
Reviewed 8 June 2017

We went in for a quick lunch and really enjoyed our burger and sandwich. Nice, and easy: good food, good price.

Thank MMAH88
Reviewed 3 June 2017

Visting from UK. Staff were incredibly surly and unhelpful. The place was dirty. The chips tatsed awful, and clearly had been cooked in old oil. The cheeseburgers were like something from a freezer multi pack, and the buns were terrible- they had been over microwaved....More

Thank Lee O
Tom B, Owner at Flat Patties, responded to this reviewResponded 4 June 2017

So sorry about your bad experience. What day/time were you there? Have been in business over 12 years, and this is the worst review I have ever had, so I need to figure out what happened that day. We grind our meat fresh EVERY morning...More

Reviewed 2 May 2017

The food was great (burgers and sandwiches), small and very close to Harvard, great prices and a good place for a quick bite

Thank pd0mi
Reviewed 11 April 2017

Freshly baked and grilled buns are excellent. And this spot is the lowest price fare you'll find in the Square. Love the grilled chicken sandwich (under $5). My kids love their burgers and fries too! All around favorite in Harvard Square.

Thank highexpectations175
Reviewed 29 March 2017 via mobile

Of the many places this can easily be given a miss! Slightly a unhappy place to be in. Upstairs is gloomy and not to well lit apart from the fact it's so bare! Avoid!

Thank Shalu2127
Reviewed 18 March 2017

We chose to try out Flat Patties because we needed a quick meal before walking to and attending a play at the ART. Good reviews online and in an article posted as you walk in. Very informal. Place order at counter from menu above, pay,...More

Thank ERSK1988
Reviewed 21 February 2017

The food arrives quick, and the prices aren't too bad. (Seating is very limited, so my hubby and I ended up having to stand in the balcony area. There were no chairs or tables available. But in the summer, maybe take your food to go...More

Thank MiniCoop469
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Questions & Answers
Lee O
Hi Tom. I am sorry, but our experience of your restaurant was really bad. We visited around 7.00pm last Thursday evening . And I have to say that the young lady who served us was the most rude person we encountered in our 10 days in USA , where we visited New York, Cape Cod and Boston . I am sorry but I just cant accept that the fries were cooked in fresh oil - they were truly horrible, and tsated stale . Whilst if you say that your buns are fresh cooked every day then OK, but I have had plenty of breaded products over the years which have been over microwaved which were exactly the same texture . I don't have a problem with tired decor - indeed, I like places which have a lived in feel, but the floor was dirty, the outside tables were dirty , and in my view, there is no excuse for that . And I still don't know what frozen custard is - being shouted at that its 'ice cream' doesnt strike me as helpful or informative ..... This is the worst review I have ever written - indeed, I am not someone who usually writes reviews - but Tom, our experience really was so unpleasant, that I felt moved to put pen to paper . Sorry, but it wasn't nice.
5 June 2017|
Answer
Response from Tom B | Property representative |
Thanks, Lee. I'm on it and will get to the bottom of what happened to you that evening.
0
Votes
Meg W
27 November 2016|
Answer Show all 3 answers
Response from Gammie8 | Reviewed this property |
They said no.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 33 Brattle Street, Cambridge, MA 02138-3709
  • Location: United States  >  Massachusetts (MA)  >  Cambridge
  • Phone Number: +1 617-871-6871
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