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The Boathouse at Short Pump Town Center

11800 W Broad St, Unit 950, Richmond, VA 23233-1064
+1 804-360-7200
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Overview
  • Excellent52%
  • Very good32%
  • Average9%
  • Poor6%
  • Terrible1%
Travellers talk about
“brunch” (9 reviews)
“sushi” (29 reviews)
“oysters” (25 reviews)
Open Now
11:30 a.m. - 10:00 p.m. Hours
CUISINES
American, Seafood, Sushi, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
11800 W Broad St, Unit 950, Richmond, VA 23233-1064
All Details
Write a ReviewReviews (260)
Traveller rating
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1 - 10 of 259 reviews

Reviewed 1 week ago via mobile

Good food! started out with the cup of clam chowder which was really good. I've been had the crab cakes with asparagus and mashed potatoes which was also very good. The food serving size was perfect I did not leave overwhelmingly full, which I like....More

Date of visit: January 2019
Thank deneenmscott
Reviewed 1 week ago via mobile

Was there for a special family dinner. Excellent service - Paris C provided wonderful service! Super friendly and just the right amount of attentiveness. Four of the 5 meals were great (broiled seafood combination, crab cakes, filet mignon, lobster roll). Unfortunately the fifth dish left...More

Date of visit: January 2019
Thank darkmoore
Housepitality F, Guest Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded 5 days ago

Hello, we're happy to hear you received wonderful service and that you enjoyed most of your meals. We're sorry that the pork chop missed the mark for your guest. We encourage our guests to let their server know in the moment if any part of...More

Reviewed 2 weeks ago

I had dinner at The Boathouse at Short Pump Town Center while staying next door at the Hyatt House and doing Christmas shopping at the Town Center. It’s so convenient and is a real restaurant, not a food court type of place. I was surprised...More

Date of visit: December 2018
Thank ferjill
Housepitality F, Guest Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded 5 days ago

Hi there, thank you for taking the time to leave this informative review of your experience. We're so glad you enjoyed the scallops entree and that it didn't leave you wanting more. We recommend joining us for happy hour at the bar for deals on...More

Reviewed 2 weeks ago via mobile

The scenery was beautiful and the service was very good. I especially liked that the restaurant called me as I was late for my reservation because I got lost. She helped me find my way and I had no wait for my table. The grilled...More

Date of visit: January 2019
Thank Patrick M
Housepitality F, Guest Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded 5 days ago

Hello Patrick, thank you for finding the time to review your experience with us. We're happy to hear our host team was able to help you find your way. We're glad you chose sushi as part of your meal as this is the only location...More

Reviewed 3 weeks ago

My wife and I visited the Boathouse at another location and the evening was spoiled by an arrogant server. We just had dinner at The Boathouse at Short Pump Town Center and the whole evening was a completely different experience. It is a huge factor...More

Date of visit: December 2018
Thank Douglas D
Housepitality F, Public Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded 2 weeks ago

Hi Douglas, we're so glad Crystal lived up to our service standards for you and your wife. The broiled seafood combination and fried oysters are great choices- we're happy you enjoyed them! We hope you find the price worth it for the experience and look...More

Reviewed 4 weeks ago via mobile

Virtually everything we tasted except a glass of wine was a disappointment. We won’t be returning and wouldn’t recommend with so many other choices nearby.More

Date of visit: December 2018
Thank ERRTH
Housepitality F, Director of Sales at The Boathouse at Short Pump Town Center, responded to this reviewResponded 3 weeks ago

We're so sorry that you were disappointed in the food at The Boathouse. I hope you let the management know so they could offer replacements and resolve the issues for you. If there are additional details you are willing to share, such as specific items...More

Reviewed December 13, 2018 via mobile

Had a wonderful dinner, great atmosphere and great service. The sashimi is very very fresh and the rolls were on point. I had the Kamikaze and the Mexican and both are fresh (nothing fried), spicy and very tasty. LOVED!!!!!!

Date of visit: December 2018
Thank Meztlisoumaya
Housepitality F, Public Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded 4 weeks ago

Hello there, thank you for finding the time to review your experience with us. We're so glad you enjoyed your sushi. Hope to see you again soon to try out another roll!

Reviewed December 11, 2018 via mobile

At here for a birthday dinner, All was excellent I bad the crab stuffed shrimp w asparagus and mashed potatoes. Partner had seafood sampler. Food was very hot and well prepared. The crab stuffing was sufficient to be a crab cake on its own. Service...More

Date of visit: December 2018
Thank flyfisher2be
Housepitality F, Public Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded December 13, 2018

Thank you for spending your birthday with us. We're gratified you enjoyed your meals and found the crab stuffing so filling! We hope you come back for your next special occasion!

Reviewed December 9, 2018 via mobile

I wasn’t sure what to expect when I saw this restaurant in a mall atmosphere. Then I learned of the happy hour oysters. They were delicious. But even better was the ribeye steak dinner with asparagus! It was amazing. The server was amazing! She was...More

Date of visit: December 2018
Thank E1882UKedwards
Housepitality F, Public Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded December 13, 2018

Hello, we're so thrilled to know we went above your mall dining expectations! Oysters are a great way to start your meal, especially when they're on happy hour! We love to hear that our staff met your standards and we hope to see you again.

Reviewed December 2, 2018 via mobile

Nice bright attractive restaurant,in a very busy shopping area. Had crab cake sandwich on a very nice bun and New England clam chowder was very good. The other three people I was with also enjoyed their meals including their very chocalately desserts. The server was...More

Date of visit: December 2018
Thank baxtersm1
Housepitality F, Public Relations Manager at The Boathouse at Short Pump Town Center, responded to this reviewResponded December 13, 2018

Thank you for finding time to review your experience with us. Crabcake sandwich and New England Style Clam Chowder are two staples on our menu, we're so glad you enjoyed them. We hope you join us again some time.

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Ask a question
Questions & Answers
Cindy P
January 3, 2017|
AnswerShow all 6 answers
Response from Housepitality F | Property representative |
Hi, Cindy, I apologize for the delayed response. The closest dish on our menu to a Seafood Fra Diavolo is our Shrimp & Scallop Pasta. I will certainly pass your inquiry along to the Chefs as a recommendation for a special... More
0
Votes
queenbee24503
June 23, 2016|
AnswerShow all 7 answers
Response from molarman26 | Reviewed this property |
Yes all if short pump is dog friendly.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$15 - US$40
Meals
Lunch, Dinner, Brunch, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Private Dining, Accepts Credit Cards
Good for
Child-friendly, Bar Scene, Kids, Business meetings, Special Occasion Dining, Groups, Local cuisine
Open Hours
Sunday
10:00 a.m. - 10:00 p.m.
Monday
11:30 a.m. - 10:00 p.m.
Tuesday
11:30 a.m. - 10:00 p.m.
Wednesday
11:30 a.m. - 10:00 p.m.
Thursday
11:30 a.m. - 10:00 p.m.
Friday
11:30 a.m. - 11:00 p.m.
Saturday
11:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: 11800 W Broad St, Unit 950, Richmond, VA 23233-1064
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-360-7200
  • E-mail
Description
We consider Short Pump our dry dock Boathouse location, offering the same impeccable service and distinctive experience as our waterfront restaurants only housed in the convenience of Short Pump Town Center. We invite you to take a break from shopping to enjoy some of Richmond's best sushi as well as other Boathouse favorites.
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