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The Pilot House

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130 John R Junkin Dr, Natchez, MS 39120-3820
+1 601-442-9976
Website
Sunday
Closed
Hours:
Mon - Thu 16:00 - 21:00
Fri - Sat 16:00 - 22:00
More Info
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45 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Level Contributor
24 reviews
17 restaurant reviews
Reviewed 27 January 2017

Both bartenders we had were friendly and fun. Enjoyed sitting at the bar watching the nice big TV's for sports, but also enjoyed sitting in the lounge area against the window looking at the MS River Bridge and the River itself. Nice specialty drinks too, we will be back!

Helpful?
Thank Diane M
Wendy G, General Manager at The Pilot House, responded to this review

Thank you for taking the time to share your comments regarding your recent visit. It is so nice to hear that you enjoyed our staff, our drinks and our views! It is especially nice to hear that you visit us again in the future. More 

San Antonio, Texas
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 26 January 2017

Located in a popular hotel high above the Mississippi, this restaurant has it all. Sophisticated venue with an amiable staff. Go!

Helpful?
Thank lynnegovers
Wendy G, General Manager at The Pilot House, responded to this review

Thank you very much for the wonderful comments regarding your experience during your recent visit. I am very pleased that you enjoyed your dining experience with us and hope that you will visit us again. More 

Bluffton, South Carolina
Level Contributor
560 reviews
310 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
Reviewed 7 December 2016 via mobile

We enjoyed our food here. Ny sirloin and fries. Hamburger. The service was hard to overlook. We were served by the bartender. The food server never showed up for work. The bartender did the best she could. We saw the manager help a little. But most of the time sat talking to a female patron. He should have at least... More 

Helpful?
Thank HapyGuy7
Wendy G, Guest Relations Manager at The Pilot House, responded to this review

We appreciate your comments regarding your recent dining experience at the Pilot House. Thank you for dining with us. It is great to hear that you enjoyed your food. We will consistently strive to provide great serve. Your feedback is valuable to us. More 

Tupelo, Mississippi
1 review
Reviewed 4 December 2016

This place was great! I loved the house drink "me and the caption ". The service was super and the wings were cooked perfect. Definitely will be stopping back in on other trips.

Helpful?
Thank svue44
Wendy G, General Manager at The Pilot House, responded to this review

Thank you so much for taking the time to share your comments about your recent experience at the Pilot House. I am happy to hear that you enjoyed the food and the service. More 

1 review
Reviewed 24 November 2016 via mobile

We arrived at The Pilot House early because our mother is in a wheel chair. We were told that we did NOT have a reservation for lunch. I made a reservation over 1 week ago. The greeter was very rude and short with us. We were then offered a table in the lounge, not a table in the main resturant,... More 

Helpful?
Thank Melissa T
Wendy G, General Manager at The Pilot House, responded to this review

Thank you very much for taking the time to share your experience at the Pilot House with us. I am very sorry that your reservation was not handled correctly and that you did not receive the service that you deserve. It is unfortunate that we did not have the opportunity to serve you. I truly hope that you had a... More 

Level Contributor
8 reviews
6 restaurant reviews
Reviewed 25 October 2016 via mobile

We got our table and drinks, but had to wait more than an hour on our food. When it finally came it wasn't even that good. My daughters Mac and Cheese was dry and boring. All the wait really killed the mood.

Helpful?
Thank Eline G
Wendy G, General Manager at The Pilot House, responded to this review

I am sorry that you waited a long time for your food, and your feedback on the quality are valuable to us. I will be certain to share these comments with our executive chef and our front of the house supervisors. We want to provide you with fast, friendly service and delicious food. Thank you again. More 

1 review
Reviewed 23 October 2016

We had a group eat at the Pilo t house over the weekend. The service was slow, the food cold---even for the speicial of the night. I had the prime rib steak sandwich and it was dry and over cooked. The food came out in no sort of order. My friends that had the special---seafood in a shell had to... More 

Helpful?
Thank Jay D
Wendy G, General Manager at The Pilot House, responded to this review

Thank you so much for dining with us at the Pilot House and for sharing your comments on the service provided and the food. This review is being shared with our kitchen staff and our servers. I appreciate these comments, as they are opportunities to improve. I am hoping that you will return and dine with us again in the... More 

Natchez, Mississippi
1 review
Reviewed 16 October 2016

Worst dining experience ever encountered. Waiting over an hour for app to show at table. Asked waiter to check and he just shrugged his shoulders. 10 left at one time due to the waiters attitude. Can't rate the food, never received any......

Helpful?
Thank TotallyIgnored
Wendy G, General Manager at The Pilot House, responded to this review

I am sorry for your experience at the Pilot House Restaurant during your recent visit. I agree that there is no reason for such a long wait for your appetizers and the response you received was totally inappropriate. This situation has been addressed, and it is not the type of service we normally provide. Warm, friendly and fast service is... More 

Natchez, Mississippi
Level Contributor
23 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 25 September 2016 via mobile

I have so grown to accept mediocrity regarding service and food in Natchez. The Vue could be a 5 star restaurant---but the service is like a small plane trying to take off, and finally ends up crashing. The bar tender sends out skimpy servings of wine (not even a 1/4 of a glass), and my dinner guest always complain about... More 

Helpful?
1 Thank NatchezFoodie
Wendy G, General Manager at The Pilot House, responded to this review

I would like to thank you for your honest critique of your experience while dining in our restaurant. We value your business and thank you for dining with us frequently. We recognize that more training is needed - we have many new team members who are eager to learn and to please and I feel certain that you will see... More 

Natchez, Mississippi
1 review
Reviewed 18 September 2016

Nice looking property with a nice view of the river. That's the good part. Service was super slow, inattentive, and lacked the basics of being a waitstaff. The food was just OK. Took forever the ravioli appetizer to arrive. My wife and I had almost given up on getting our entrees, when they finally arrived. This was a Saturday night.... More 

Helpful?
Thank dmac374
Wendy G, General Manager at The Pilot House, responded to this review

Thank you for taking the time to share your comments regarding your recent dining experience. Our new wait staff is undergoing a continual training program and they are becoming very proficient in their performances. We are happy to announce the addition of a new executive chef to our team. I truly hope that you will dine with us again in... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$7 - US$27
Cuisine
American, Cajun & Creole, Seafood
Meals
Drinks, Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Good for
Business meetings, Child-friendly, Groups, Romantic
Open Hours
Monday
16:00 - 21:00
Tuesday
16:00 - 21:00
Wednesday
16:00 - 21:00
Thursday
16:00 - 21:00
Friday
16:00 - 22:00
Saturday
16:00 - 22:00
Location and Contact Information
  • Address: 130 John R Junkin Dr, Natchez, MS 39120-3820
  • Location: United States  >  Mississippi (MS)  >  Natchez
  • Phone Number: +1 601-442-9976
Description
The Pilot House, pays homage to this view and was inspired by Mark Twain's Life on the Mississippi. The restaurant's appeal, much like that of the riverboat captain's quarters, serves as a meeting place where tales are great & long. Focused around signature cocktails and shareable dishes, our menu has something for everyone.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pilot House and other visitors
1 question
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Questions? Get answers from The Pilot House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?