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The Waterfront River Pub and Terrace

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$11 - US$22
CUISINES
Bar, Pub, Canadian, Fusion, Gastropub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Face masks required for guests in public areas
Updated 20-10-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-10-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (639)
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333
153
56
37
34
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LanguageEnglish
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Traveller rating
333
153
56
37
34
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All reviews schnitzel drunken prawns burger salad ravioli fish and chips soups craft beer server ashley beautiful spot summer apps beverages supper
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Reviewed 4 days ago

We booked the upstairs space for a private event. We decided to just put out appetizers and people could just pick what they wanted. Jane was very helpful in making the arrangements and choosing the food. We had some Margherita flat breads, warm crisps, a...couple of sharing boards, and some chocolate truffles. The food was very good and there was more than enough. Everyone ordered whatever they wanted to drink. The space is very nice and it's great to have it to yourself. There is a little noise carryover from downstairs, but not enough that it bothered us. Our server, Halle, was fantastic! Very pleasant and efficient. Even though the group was around 15 or so, no one had to wait for anything. She really did an amazing job! We have been to this restaurant many times and even did a boat cruise. It's always a great time.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded today

What a lovely review. Thank you very much and so glad you enjoyed us. We will look forward to your next visit. :) Your thanks and appreciation will be passed to Halle and we agree - she's pretty awesome. :)

Reviewed October 18, 2022

My husband and I were extremely satisified with the food and the service. Our waiter, Gee, provided outstanding service. He was very pleasant and has a very warm smile. The next time we go to the restaurant we will ensure we receive his service again....The Waterfront River Pub and Terrace should be very proud of this employee. He is warm, welcoming and provides excellent service.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded 4 weeks ago

Awww. :) What a lovely review. So very glad you enjoyed us and we agree, Gee is quite fabulous. We will make sure your very kind words are passed to him. :)

Reviewed September 17, 2022 via mobile

So this is a story I have to share. Chartered the Norman Rogers boat through the restaurant for my husbands 60 surprise birthday party August 26th/22 Was exposed to Covid the Monday before the cruise and tested positive the day of the cruise. Called Jane...at the Waterfront she told me not to worry we would postpone the cruise. We rescheduled for the following weekend then my husband got Covid and we had to postpone again. Finally went on the cruise last night September 16th and had a wonderful time!!! They froze his bday cake for me at the restaurant and stored it for three weeks. Can’t say enough about Jane (owner) of the restaurant who went above and beyond she’s a wonderful lady. Also big shout out to Debbie our server on the cruise and Mr MacCaferty our captain who both did an amazing job!! Thanks again for a very special evening!’More

Date of visit: September 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CanadaRambler, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded October 1, 2022

Awwww. :) What an absolutely lovely review. We are so pleased you enjoyed us and that we (finally) got to host you all. You were a fabulous and fun group. :) :) :)

Reviewed September 14, 2022 via mobile

Great experience! Have watched this restaurant grow and grow, every year, more improvements Now, after Covid, after staff shortages, they still excel! Great lunch today, perfectly cooked calamari served piping hot, despite how far the patio is from the kitchen Fried chicken sandwich to follow,...just as perfect , flavours, texture, absolutely done on site! Thank you for your continued good work!More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CanadaRambler, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded October 1, 2022

What a lovely review! Thank you very much for enjoying us and your kind words and for taking the time to review us. Looking forward to your next visit. :)

Reviewed August 24, 2022

Was the worst fish and chips I have ever had. I ate two fries and they were greasy and warm. The fish seemed like it was cooked in a Microwave. Food has gone down hill from our past two times here. Price has jumped higher...and quality has gone down.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

Hi Michael, if we fell down for you apologies and I hope you informed your server so we could make it right. :)

Reviewed August 13, 2022

This is a wonderful location overlooking the River in Napanee. The wait staff were efficient and friendly. I ordered a lime Margarita and my friend an earl gray infused G and T. My Margarita would be comparable to a triple does of sugar in a...lime popsicle. It was virtually undrinkable. I had only 2 sips, my teeth hurt and the after taste was totally obnoxious. The G and T was deemed forgettable and my friend thought it might have come from a can. It was late afternoon so we ordered The Tai flatbread since the menu was understandably limited at that hour. Again, very sweet and none of the wonderful Tai flavours we’ve become accustomed to. It was a very strange combination and not particularly appetizing. We might return for the location but definitely would only order wine to drink. If we really needed food, Maybe order a burger or something really basic that most cooks know how to prepare.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

Gosh Gloria. Not sure what to say. Doesn't sound like you enjoyed us at all and that's both unfortunate and unusual. Sincerely hope your day got better. (P.S. The Early Grey G&T is made from gin from a local distillery - The Dunrobbin Distillery near...More

Reviewed August 13, 2022 via mobile

A splendid evening, drinks were fantastic and food was amazing, our server Pearl was exceptional. Will come again.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

Thank you very much. :) So very glad you enjoyed us. :)

Reviewed August 1, 2022 via mobile

Food was delicious, good price, and big portions. Our server Alex was great, really friendly! Highly recommend.

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

Thank you very much for your review! So glad you enjoyed us. :)

Reviewed July 22, 2022

I once had an active Tripadvisor account and contributed many international reviews, but when I unexpectedly lost the associated email address in 2016, Tripadvisor were unable to transfer my account and so I have not posted since. Until today. My wife and I visited the...Waterfront River Pub and Terrace in February and had a delightful experience. It’s a 40 minute drive from where we live, but it was worth it. We resolved to return in the Summer, especially since the terrace looked so promising. The website says open all day, but does not say that a (very) reduced menu is only available between 14:00 and 16:30. We arrived at 14:05. We were seated in a nice spot, close to the river. A short list of flatbreads is the food choice. We were disappointed and said so to our server. However, flatbreads can be delicious, so we chose to make the best of it. My wife ordered the ‘Pear’ - pear and blue cheese, I ordered the ‘Italian’ - mozzarella and pepperoni. The food arrived in about 30 minutes and looked terrible. The ‘Pear’ was edible but lukewarm and underwhelming. The ‘Italian’ was inedible. A biscuity flatbread with (fake?) grill marks topped with tomato sauce, about half an inch of barely warm mozzarella, and large slices of flaccid ‘pepperoni’ which tasted like spam (sorry Spam). I took a bite and regretted it. I wish I had taken a photo, because I am shocked that any cook would allow something like this out of the kitchen. Our server, who was genuinely charming was obviously embarrassed about our food. I sent the ‘Italian’ back to the kitchen and declined to have it replaced. Even if it had been cooked, it still would have been pretty bad and my confidence was gone by then, anyway. If a restaurant can’t execute something as simple as this properly, they don’t deserve patronage. Finally, the bill for two beers and one small flatbread, including a modest tip for our server (it really wasn’t his fault) was $46! I’ve never paid so much to not have lunch before! Be warned!More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

So sorry about that David! Seems we went sideways on your order and we apologize. Please do visit us again and let us show you how fabulous we usually are.

Reviewed July 16, 2022 via mobile

Had the good fortune to eat here 2 days in a row. Once with friends the next with family. Both times the food was very good. Thoroughly enjoyed it. Yes it wasn’t speedy and it got busy very quickly but I have no doubt some...staff were new and still learning. The second day with family we only had a timing issue. We were there early, probably only 1 of 3 tables. We ordered an appetizer and then our mains. Half and hour passed and no app. We saw tables around us get their apps and then their meals. When our meals arrived our app came at the same time. We had a toddler so that’s why we wanted an app ahead of meals. When I questioned the server about our timing and the other tables she responded, the cook must not have read it correctly. However it happened, timing just needs to be accurate. Apps first then mains. We would like to try the Norman Paul River Cruise nextMore

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded September 7, 2022

Agreed. :) Apologies. :)

Reviewed July 4, 2022

We were lucky enough to have Jessica as our Server. She was lovely and treated us very well. We had the burger and fries and it was well worth the hour and half drive. We will be back again and next time we will be...trying the Southwest Chicken as recommended by the owner Jane. This place has become our date night oasis.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded July 10, 2022

Awww. We LOVE to hear things like that!!!!! :) :) :) See you next time. :) And Jess says thank you. :) :) :)

Reviewed July 3, 2022 via mobile

On a drive decided to stop. Arrived at 2 discovered only an appetizer menu from 2 -430. Decided to try flat bread bruschetta. It was terrible and over priced. $17.00 for a $2.00 at most food cost presentation service was slow. I suggest not showing...up between 2 and 430. Very disappointed . More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded July 10, 2022

So sorry to disappoint you. Yes, we move to a flatbread menu between 2 and 4:30. Soups and small salads are also available of course as well as desserts. This allows our staff to take a break between lunch and dinner service. :)

Reviewed June 28, 2022

Had never been here before, I was pleasantly surprised with the lovely atmosphere. The menu is fantastic (the calamari and muscles were delicious). Additional to that, the service from Caitlyn was above and beyond. I did not feel like we visited during a Tuesday lunch...rush.More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded July 1, 2022

Thank so much for your review! So glad you enjoyed us!! And thank you for the shout out to our staff. :) We will absolutely pass your comments on to Caitlyn. :) :) :)

Reviewed June 25, 2022

FourWinns84 1 Pending review Wonderful boating stop Owners and staff extremely welcoming and friendly. Thank you Katlyn for wonderful service. Great food recommendations, particularly the desserts. Thanks for the three forks. Amazing food, amazing ambiance, very relaxing for a mid day boating break. If you...can’t arrive by boat, it is worth the drive. A la prochain!More

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded July 1, 2022

Merci bien for the wonderful review and the shout to our staff. It's why we do what we do. :) A la prochain. :) :) :)

Reviewed June 25, 2022 via mobile

Awesome experience! From the hostess, server, staff food and the sangria! Spécial Thanks to Debbie she was fantastic! Alain, you should be proud of your team! Merci et à La prochaine! Michel Legros

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheWaterfrontPub, Owner at The Waterfront River Pub and Terrace, responded to this reviewResponded July 1, 2022

Thank you very much for the review!! And for the special words for Debbie! :) :) :) A la prochain! :)

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Questions & Answers
Ask a question
chucknorris1892
August 19, 2020|
AnswerShow all 3 answers
Response from robthea | Reviewed this property |
The staff did not seem judgmental.
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glennm138
June 6, 2019|
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Response from Bonhom52 | Reviewed this property |
Highly recommended.
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444roamer
June 20, 2018|
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Response from TheWaterfront W | Property representative |
Absolutely we are. :)
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THE WATERFRONT RIVER PUB AND TERRACE, Napanee - Updated 2022 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Waterfront River Pub and Terrace

Yes, The Waterfront River Pub and Terrace offers takeaway services.

Yes, The Waterfront River Pub and Terrace is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Waterfront River Pub and Terrace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5