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Tim Hortons

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Fast food, Canadian, Cafe
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478 Centre St N, Napanee, Ontario K7R 1P8, Canada
+1 613-354-1379
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Ottawa, Canada
Level Contributor
53 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed 23 July 2016

Saturday, summer time, early afternoon, why do you only have two cash registers open? Waited 25 minutes for a cup of tea and a muffin, should have gone across the street to the McDonalds. Badly managed, instead of helping the busy frontline staff, someone (probably a manger) was wondering around behind the cash registers doing something with an iPad or... More 

Helpful?
Thank Electriques
Toronto
Level Contributor
16 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 5 June 2016

We used the drive thru today because it was raining. The line up had about 8 cars in it. We did not wait very long. The speaker was very clear. Our order was correct. For a busy Sunday morning this Tims was fast and efficient.

Helpful?
Thank 836merryt
Flinton, Canada
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 23 December 2015

Typical Tim Horton's but the staff are really nice and it's clean. It's always really busy so expect to wait in the drive-through.

Helpful?
Thank Linda L
Kingston, Canada
2 reviews
1 of 5 bubbles Reviewed 14 November 2015

Out of the soup we wanted, out of the donuts we wanted, out of croissants for chicken salad sandwich; hot food was cold; chicken salad was tasteless, too chunky so it kept falling out; replacement bun was dry; no small wraps for smaller eaters; bathroom stall way too tiny for normal sized person; plates were left on tables not picked... More 

Helpful?
Thank 279bonniet
Napanee, Canada
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 August 2015

It's a Tim Hortons, so the menu will at least be consistent. If it's the one on main street make sure they're really listening--they like to make your order for you at times. The one back by highway 41 is more likely to have English Toffee capuchino if you're looking for that. The major reason I knocked points off is... More 

Helpful?
Thank Kathleen C
Belleville, Canada
Level Contributor
80 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed 30 June 2015

Food was badly prepared, staff was rude and the restaurant and washrooms were a disgrace. I don't know how this place keeps its franchise.

Helpful?
Thank crossesfour
Northeastern Ontario, Canada
Level Contributor
259 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 220 helpful votes
2 of 5 bubbles Reviewed 11 April 2015

Tim Horton's is always such a reliable stop; clean bathrooms, free WiFi, good selection of donuts/muffins/cookies and hot coffee. We were a little disappointed with this location. Our stop was on a Monday and it was around 1:30 p.m. so it was after the lunch crowd so maybe that was part of the problem. The selection of items was very... More 

Helpful?
Thank justjo008
Cherry Valley, Canada
Level Contributor
10 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 2 December 2014

On our way home from visiting a son, we stopped at this Tim Horton,s, just south off the Hwy 401, we decided to stop in here, and grab a quick bowl of soup. The gal who took our order was named Sue, and because of her, I write this review. She was so patient with us (senior citizens), and gave... More 

Helpful?
Thank Marilyn S
New Bern, North Carolina
Level Contributor
128 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

Great donuts and coffee. Very surprised at the sandwich on the lunch menu. Very good portions and very good food. There is a Tim Horton's on every corner in Canada. Very consistent quality at each establishment.

Helpful?
Thank CarolinaEast
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 6 October 2012 via mobile

When ordering a hot drink at the drivethru make sure its up to par before driving away. Many times the hot chocolates, capachino have been so watered down that its undrinkable! This has happened many times to my wife and i and others i've talked to. I know its a busy work environment but shouldn't someone check to make sure... More 

Helpful?
Thank Ilovedds

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Fast food, Canadian, Cafe
Meals
Lunch
Restaurant features
Seating
Location and Contact Information
  • Address: 478 Centre St N, Napanee, Ontario K7R 1P8, Canada
  • Location: Canada  >  Ontario  >  Lennox and Addington County  >  Napanee
  • Phone Number: +1 613-354-1379

Questions & Answers

Questions? Get answers from Tim Hortons staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?