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2
Sat, 06-25
20:00

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$25 - US$75
CUISINES
American, Steakhouse
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (189)
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178 results
Traveller rating
92
32
32
11
11
Traveller type
Time of year
LanguageEnglish
Traveller rating
92
32
32
11
11
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Reviewed June 16, 2021

They fit us in at the last minute, excellent server who monitored our table/needs regularly. Great food

Date of visit: June 2021
Helpful?
Sara W, Marketing at Ruth's Chris Steak House, responded to this reviewResponded August 8, 2021

Thank you @Mary P for your kind words! We hope to see you again soon.

Reviewed September 24, 2020 via mobile

Mark was such a great server. Very attentive and checked in at appropriate intervals, not too often you can’t have a conversation with your company but my glass was never near empty! Service is a huge part of why I dine out. The food was...also great, the ribeye was cooked perfectly!More

Date of visit: September 2020
Helpful?
Sara W, Marketing at Ruth's Chris Steak House, responded to this reviewResponded December 10, 2020

Thank you for your comments. We will be sure to share with our team. We hope to see you again soon.

Reviewed May 18, 2020 via mobile

Probably one of the best burgers I have ever had. Not many early bird guests. I would recommend don't drink the alcohol. It was happy hour and my lady had a house vodka Smirnoffs on ice. I felt very much very, very much that with...no music or entertainment that $30 for 2 vodks is abusive. I guess if you think that's reasonable be my guest. Keep in mind Happy Hour no music no entertainment. ¯\_(ツ)_/¯ We ordered some things that never got to the table. When I inquired the waiter apologized and said he forgot. We said don't bother. With 2 table in the entire place it was a little weird.More

Date of visit: May 2020
Helpful?
46saraw, Marketing at Ruth's Chris Steak House, responded to this reviewResponded May 19, 2020

Thank you for your review. Your comments are very important to us. I would greatly appreciate if you would reach out to our General Manager to gather more details of your dining experience. Please call the restaurant directly at 210-821-5051 to speak with Aylssa.

Reviewed February 9, 2020

The ambiance is perfect, clean, decor appropiate, no complaints in that respect. The food was quite good, and as follow will give you a breakdown The tuna suchimi appetizer flawed in too strong on the wasabi for an average person. It was a bit too...cold, felt like just out of the fridge. The presentation was nice. The string fries were superb. Well presented and cooked as required, very enjoyable Had their special with a small fillet mignon and 2 small lobster tails. I would recommend this dish WITHOUT RESERVATIONS. The steak was tender, flavored just right, and cooked as requested. The lobster presentation was very nice and the meat again cooked as it is required. The Augratin potatoes were average, they were warm, and the portion was generous. The roasted brussel sprouts were good but a bit on the cold side.Small disappointment. Had some nice Chardonnay, and the price was VERY reasonable. The service was dissmal at best. We arrived late afternoon (before 5PM) and the restaurant only had a few tables busy. You would think that orderring a $100 wine bottle to start our dinner for the 3 of us, might incentivize the server to provide good service...WRONG!!!. We had the slowest and was hit and miss attention from our Server. I usually tip for the whole bill amount, but the service was so bad that I curtailed it to about 18% of the food. The bill is processed at the tableside, under the gazing of the server (I am not used to that), so it made it twice as unconfortable. Probably will not eat there again. There are a lot of very good steak houses in San Antonio with a lot better serviceMore

Date of visit: February 2020
Helpful?
JacquelineG2248, Marketing at Ruth's Chris Steak House, responded to this reviewResponded February 10, 2020

Vicente, we are sorry you are disappointed with your experience. Please rest assured that in this Ruth's Chris, as well as all others, our intention is to provide the highest and finest quality with regard to both food and service, not to mention hospitality -...More

Reviewed January 13, 2020

Went here last Friday. Great dinner. Got the porterhouse for 2. Wonderful. Cremini mushrooms are out of this world. Incredible service and attention to detail. Old Faithful is still a go to steakhouse anywhere in the country.

Date of visit: January 2020
Helpful?2  
JacquelineG2248, Owner at Ruth's Chris Steak House, responded to this reviewResponded January 14, 2020

Thank you so much, FiveDivers, for the excellent review! the Cremini mushrooms are my own personal favorite! We hope to welcome you back in again soon!

Reviewed January 2, 2020

This place is due a remodel and update. That said the staff was very nice and the experience was classic. When the steaks came out to the table they were cooked very nicely and tasted salty and buttery. We loved them. Lobster mac and cheese...was a little much. Had a nice red wine and NY Strip. Good for a business dinner.More

Date of visit: December 2019
Helpful?2  
JacquelineG2248, Marketing at Ruth's Chris Steak House, responded to this reviewResponded January 30, 2020

Spertronic, it appears that your experience could have been better. We would like the opportunity to learn more and gain your feedback on where we can improve. Please consider emailing your contact information, including a phone number, to us at gmsanantonio36@ruthschris.com so we may speak...More

Reviewed December 27, 2019 via mobile

Used to be a go to for my husband and I. Haven’t been in awhile and tonight proved we won’t return! Food took over an hour and we did not order much. All catch of day supposedly gone by 7 pm??? Food was sub standard...not with it!More

Date of visit: December 2019
Helpful?
JacquelineG2248, Marketing at Ruth's Chris Steak House, responded to this reviewResponded January 30, 2020

We are sorry to hear this, Lynda, and would like to speak to you further. Would you please send your contact information, including a phone number, to us at gmsanantnio36@ruthschris.com? We appreciate your business and would welcome the opportunity to make this right!

Reviewed December 10, 2019

So, keep in mind that the rating reflects higher expectations for an upscale restaurant. We booked dinner here because we were in town for Thanksgiving with no relatives in the area. We had to wait 10 minutes for a table despite having a reservation. Service...at the table was a bit slow to start, got better during the meal and then really slowed down again when it was time for the check. The food took forever to come to the table. Two hours and twenty minutes from the time we walked in to the time we left. The special Thanksgiving meals had great presentation but the turkey was very dry. Expected better from Ruth Chris. I suppose with limited options on Thanksgiving we might consider them again, but next time would order off the standard menu.More

Date of visit: November 2019
Helpful?2  
Reviewed December 10, 2019

We have been to several Ruth Chris establishments over the years and this one proved to be no exception. We experienced the same excellent quality of food and service that we have come to expect from Ruth Chris. This past visit, we got the Tenderloin...with Shrimp and it was absolutely wonderful. The garlic mashed potatoes and creamed spinach were also excellent. The staff was attentive and courteous. We truly enjoyed ourselves and will return again.More

Date of visit: February 2019
Helpful?
Reviewed November 18, 2019

After a long day of flying, what a welcome site to see Ruth's Chris close to my hotel. I was in a "pamper myself" mood so I decided to stop in and treat myself to an outstanding meal. As always, I was not disappointed. The...service and the food were top notch and the steak as succulent as ever. Perfectly seasoned and cooked medium rare it was everything I was looking forward to. The cremini mushrooms are decadent!!! I plan to return my next visit!More

Date of visit: October 2019
Helpful?1  
Jacqueline G, Assistant at Ruth's Chris Steak House, responded to this reviewResponded November 25, 2019

Thanks for the great review, Scott! We love to hear this! Hope to see you again soon.

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Frequently Asked Questions about Ruth's Chris Steak House

Ruth's Chris Steak House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5