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2
Sat, 06-25
20:00

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$40 - US$70
CUISINES
American, Steakhouse
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (589)
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558 results
Traveller rating
273
131
75
46
33
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LanguageEnglish
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Traveller rating
273
131
75
46
33
Show reviews that mention
All reviews steak lobster bisque grand hyatt the river walk birthday dinner excellent food and service our waiter cooked perfectly the wait staff sides appetizers spinach downtown
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Reviewed 1 week ago

I don't think anybody questions the steak here, so I'm going to focus on oysters Rockefeller and the stuffed mushrooms! WOW! Do yourself a favor already and just order them, heck order 2 servings of each and call it a day! You can thank me...later!More

Date of visit: June 2022
Helpful?
Lori D, Other at Ruth's Chris Steak House - River Walk, responded to this reviewResponded 1 week ago

We are glad to know you enjoyed your experience and we hope to have the chance to "wow" you again! @SandyBeachesAhoy

Reviewed 2 weeks ago via mobile

We enjoyed the beautiful patio on the river walk for happy hour. Jarvis was our server and made our experience the most enjoyable!! He was attentive, friendly, efficient and accurate. What a refreshing pleasure. Thank you, Jarvis - for the great experience.More

Date of visit: June 2022
Helpful?
Lori D, Other at Ruth's Chris Steak House - River Walk, responded to this reviewResponded 1 week ago

Thank you for the wonderful feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Jarvis, and we...More

Reviewed 3 weeks ago via mobile

Excellent steaks for all 4 of us. Caesar salad was delicious. Sides of augratin potatoes were delicious as were the bacon Brussel sprouts. Sides were enough to share between all four of us. Overall, very good food, service and the “plates sizzled’.

Date of visit: June 2022
Helpful?
Lori D, Other at Ruth's Chris Steak House - River Walk, responded to this reviewResponded 2 weeks ago

We're thrilled to see that you enjoyed your dining experience, and look forward to making your next one with us outstanding as well! Thanks for your lovely review @33lindasueb

Reviewed March 18, 2022

This upscale restaurant is beautifully decorated and oozes charm and elegance. Very friendly and attentive staff. Steaks are beautifully cooked, tasty, great meat quality. The restaurant is pricy but the food is worth every cent.

Date of visit: March 2022
Helpful?
Lori D, Other at Ruth's Chris Steak House - River Walk, responded to this reviewResponded March 19, 2022

Thank you for taking the time to leave this review! It's our pleasure to serve you, and we look forward to having you join us again in the future @BrookeMorales

Reviewed March 4, 2022 via mobile

Great experience, great food, great service! The steaks are definitely prime and cooked perfect. Jarvis our waiter was top notch. Ask for his section when you go.More

Date of visit: March 2022
Helpful?
Lori D, Other at Ruth's Chris Steak House - River Walk, responded to this reviewResponded March 10, 2022

Thank you for the amazing feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. I'll be sure to share your positive comments with Jarvis, and we...More

Reviewed February 22, 2022

I am Active Duty military and separated from my wife due to service. I wanted to celebrate my anniversary and thought why not the best steak house. Our waiter was awesome and appetizers were good but the steak was far from what was expected and...talked about. I ask for a medium rare steak and it was rare, it would have been alright but it wasn't tender at all. My wife got the rib eye and that too was not anywhere near what we expected. I told the waiter and he was surprised, the manger came out and asked questions but he didn't acknowledge the quality or lack of the steak. I eat at Long Horn Steak House and those steaks were better and cheaper than what we received at this restaurant. For the price it was disappointing.More

Date of visit: February 2022
Helpful?
Reviewed February 4, 2022 via mobile

I ate here solo once and had a very pleasant experience. I arrived early so the entire place was virtually empty at 6:00 needless to say service was great. I ordered the 8 ounce filet mignon along with a glass of Cabernet Sauvignon. My steak...arrived and it was perfectly done. My side was creamy spinach which was delicious. The ambiance of the place is excellent. I tried returning a second time here on New Year's Eve, but was told that I could not be seated since I had no reservations. The place was completely empty. I believe the time was 5:00 p.m. I was astonished. I couldn't sit down at the bar and have a nice steak dinner here. I was really disappointed. Fortunately I was able to call Morton's steakhouse and get a table there without having made any reservations. Won't ever return here.More

Date of visit: December 2021
Helpful?1  
Jacqueline G, Marketing at Ruth's Chris Steak House - River Walk, responded to this reviewResponded February 7, 2022

Thank you for taking the time to share your comments @whileitravel. Should you like to discuss your experience further we sincerely hope you will please contact our General Manager Carlos directly between the hours of 2 pm - 4 pm at (210) 227-8847, or provide...More

Reviewed January 27, 2022

We had dinner here with our daughter and her fiancé, celebrating their engagement. Everything was perfect, except we got a remarkably small lobster tail. The manager gave us another one and didn’t charge for either. We had a great time, the waiter was very attentive,...the steaks perfectly cooked. Definitely the place to go for a great steak!More

Date of visit: January 2022
Helpful?
Reviewed December 26, 2021

We've always liked Ruth's Chris, and the restaurant being in the Grand Hyatt was an extra bonus. We know timea are tough for the hospitality industry, and in normal times, the business casual dress and removal of hats requirement would probably have been enforced. Too...many jeans, tennis shoes and ball caps in attendance. I ordered the Rib-Eye steak, while my husband had a Filet. Both were done perfectly and sizzling. If you want an exquisite melt-in-your mouth experience, order extra butter on top of the steak. Yes, I know it's not healthy, but you don't always eat like that, do you? The service was also great, as befits an expensive first rate steakhouse. They didn't really have a kid's menu, but we asked our server if they could delete the lobster from their mac-n-cheese and they were happy to do it for our 4 year-old son. I happily and wholeheartedly recommend this restaurant.More

Date of visit: December 2021
Helpful?
Reviewed November 26, 2021

Looked forward to a nice Thanksgiving dinner. Ordered the Turkey and sides. Gravy was so overloaded with rosemary it literally tasted like soap. I was only able to take a few bites and just couldn’t get past the taste. When they took my plate, I...specifically asked what the herb was in the gravy and I was told rosemary. He could clearly see I hardly ate anything and I even said that I did not care for the gravy. There was absolutely no attempt to make it right, no options for a substitution or even to take anything off of the check. Horrible experience and food. Sorry, just any attempt to do something, anything, would have made it a better experience.More

Date of visit: November 2021
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Questions & Answers
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Frank C
September 16, 2015|
AnswerShow all 7 answers
Response from CCisacritic | Reviewed this property |
You can wear anything you want. We wore dress slacks , we kind of made a celebration out of it. However, we saw many people wearing blue jeans so just dress comfortably The staff was great and the food absolutely... More
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Frequently Asked Questions about Ruth's Chris Steak House - River Walk

Ruth's Chris Steak House - River Walk is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4