RUTH'S CHRIS STEAK HOUSE, San Antonio

the food and service was great. However, our car was broken into in the hour we were in the restaurant. The Elian group does have one unarmed security person for the whole property but maybe Ruth’s Chris should hire another. I assure you that our...dinner would have paid for at least an evening worth of security. We love RC but it certainly wasn’t worth it tonight. We called the police but they didn’t even send an officer. Really. Just google San Antonio and you almost immediately read of crime. I guess they just cant keep up. I would not want to be an officer right now with the liberal crap being spewed. We are only here for medical necessity. Everyone knows not to come. Bummer.More

Date of visit: November 2020

Helpful?

Thank you @Landchic for your comments. We are investigating this issue with the Eilan. Would you please give the restaurant a call directly at 210-538-8792 and ask for the General Manager? We would like to gather more information. Thanks so much.

ldwhoffman

141 reviews

Reviewed September 19, 2020

Very poor service and only somewhat acceptable food for the second time!

Server dropped my food and it had to be replaced by the kitchen. The asparague was so tough, it was inedible and did not come with the hollandaise sauce as ordered. The 11 oz filet was not cooked as ordered. I contacted the manager but...have not received a response in a week. The dinner cost over $200, and I do not plan to give them a third chance.More

Date of visit: September 2020

Helpful?

@Idwhoffman we are sorry to hear that you did not have a positive dining experience. Please feel free to reach out to me directly to discuss further.

12DT

53 reviews

Reviewed August 30, 2020 via mobile

Ruth... You Did It Right Again!

Normally we celebrate our Wedding Anniversary at our favorite steak house in Austin, but this year found us in the middle of the week in San Antonio, so we decided to celebrate at Ruth’s Chris in the Eilan. We arrived early so we could sit...at the bar, and enjoy a few Grey Goose Martinis, and talk about the year that had passed. Celebrating in the time of COVID is different to say the least, but the staff did their best to make it a great night. After our drinks, we moved on to our table. Everything was social distanced and pre-prepared for our visit. Our waiter came out with the tray wrapped in plastic to ensure a clean and disinfected table setting. Friendly service, piping hot sides, and two extremely tasty steaks topped off this evening. They even gave us an anniversary dessert that was delicious! We highly recommend Ruth’s Chris in the Elian to all. They have high standards, and what you receive is worth every penny!More

Date of visit: July 2020

Helpful?

Thank you so much for taking the time to post this review. We greatly appreciate your feedback and your kind words. I will be sure to share this with our team. We look forward to seeing you again soon.

Frank B

7 reviews

Reviewed March 5, 2020 via mobile

Something Missing

Recently, ate at this location. The steaks were outstanding. The Lobster Mac&Cheese was awful it had jalapeño in it and the Crab Cakes were not seared properly. The service and the atmosphere lacked elegance. Especially, the swiping of credit cards at table side.

Date of visit: March 2020

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SATravelers13

72 reviews

Reviewed January 15, 2020 via mobile

Anniversary dinner!!

This has been our anniversary spot for the past 5 years and this year we received excellent service from Paula! I even stepped out of my comfort zone and tried a NY strip steak this time and it was amazing!! We had great drink suggestions...from Paula and she changed my life by suggesting the NY strip steak! The best part of the meal was the extra care she took when preparing our anniversary dessert plate! Usually the manager stops by the table to wish us a happy anniversary since it's on our reservation and we've been coming to this particular location for a few years now however this time that didn't happen. But Paula made sure we felt special for our anniversary! We will definitely return to Ruth's Chris and will always request Paula to take care of us!!More

Date of visit: January 2020

Helpful?2

Thank you so much for this excellent review, SATravelers! We are thrilled that you have chosen us to celebrate such a special event for the past 5 years! Paula will be happy to read this review. We hope to welcome you back in again soon!

garyg356

10 reviews

Reviewed September 3, 2019

Worth the cost

I have never been disappointed while dinning at Ruth Chris and the story continues. The place was walking distance from my hotel which was nice. Treat yourself sometimes and have dinner here.More

Date of visit: August 2019

Helpful?

Thanks, Gary, for the great review! We are thrilled that we met expectations but see that there is room for improvement. Please let us know what we can do to make your next experience a 5 star one! We hope to welcome you back in...More

Scott S

8 reviews

Reviewed July 15, 2019

Tuesday night is your BEST bet!

Always a pleasure to hit the Ruth's Chris Happy Hour on Tuesday evenings. Half price wines and appetizers will whet your appetite for a great steak at dinner!

Date of visit: January 2019

Helpful?

Cheryl H

2 reviews

Reviewed June 21, 2019

EXCELLENT ALL THE WAY AROUND!!!

Hello, I'm not sure this will get to the correct person but we enjoyed our 37th Anniversary dinner at the Terrace location last night. Ashley was our waitress. I am not sure I have ever had such a thorough, attentive, pleasant and kind server! She...was spot on with everything, made sure our evening was special and that we enjoyed everything! Please let her know , well someone know how pleased we were. We will return if nothing else to have her serve us again. I feel that people do not always get the recognition they deserve. Only criticism, so wanted to shout out! Thank you.More

Date of visit: June 2019

Helpful?1

Hello Cheryl, thank you so much for this fantastic review! We are always sharing our reviews with the entire team here at La Cantera and we are thrilled (and have seen) that Ashley exceeds expectations in both service and hospitality! We look forward to welcoming...More

Taser912

50 reviews

Reviewed June 2, 2019

Outstanding !!!

While staying at the Eilan Resort the Wife and I decided to try this Ruth Chris location and I am really glad we did. We both ordered the Fillet and the were cooked perfectly and just melted in your mouth. For sides we ordered the...Cajun Style creamed spinach and the fire roasted corn, both outstanding and really complimented the steaks. The service was phenomenal, Happy Hour is awesome!!! We Highly Recommend this establishment.More

Date of visit: May 2019

Helpful?

Thank you for such an excellent review! We are thrilled to hear that you and your wife enjoyed your visit to Ruth's Chris. We hope to welcome you back again soon!

Benjamin C

78 reviews

Reviewed May 7, 2019 via mobile

Excellent Service and Food

From the moment we walked in, until the moment we left the experience was perfection. The staff was phenomenal. The server knew exactly how to serve the food, and pour the drinks without being in the way. The food was very good. I personally had...the fillet, the steak was cooked to perfection, exactly as request and came out in a very hot plate; which kept the steak at a perfect temperature. The garlic mash potatoes were very tasty, with just the right amount of spice. There signature lemon/coconut martini was very good. It was not to sweet or sour, the perfect balance of the two. There seasonal key lime pie was amazing. I highly recommend this restaurant, specifically this location.More

Date of visit: May 2019

Helpful?1

Thank you for taking the time to leave such positive feedback, Benjamin, on more than one platform! It's wonderful to hear that everything hit the spot from the service to the food! We look forward to having you join us again in the future!

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