We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
+1 805-371-9705
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
“cheesecake” (87 reviews)
“miso salmon” (4 reviews)
“salad” (25 reviews)
Open Now
All hours
American, International, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
All Details
Write a ReviewReviews (271)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 249 reviews

Reviewed 1 week ago

Very slow service, we had to ask more than once to get something, food not cooked right (wellness), food taste overall poor.

Thank Mike C
Reviewed 2 weeks ago via mobile

The five of us had brunch at The Oaks Cheesecake today. We got there at 10:30 am so no waiting. We were seated and waited on promptly and ordered soon thereafter. I had to send the huevos rancheros to be heated. It was barely lukewarm....More

Thank Daphne1229
Reviewed 4 weeks ago via mobile

Cheesecake Factory has something for everyone. Whether you want pasta or pizza or a vegetarian meal, the vast menu provides many options for whatever you desire. Not only that, but the food taste great. To top it off, their cheesecake is delicious and also offers...More

Thank DrewmanG
Reviewed 18 January 2018 via mobile

We dined at the Cheesecake Factory in Dubai, AED. Gosh, every dish was so flavourful & portions were Huge ! All of us were so satisfied. No wonder there was quite a queue. While waiting, I looked at all the cheesecakes on display & couldn't...More

Thank HeidiSydney
Reviewed 13 January 2018

This must happen - Australia NEEDS a Cheesecake Factory!!! It's amazingly good - huge menu variety and amazing meals and cheesecakes. Can't wait to go back to the States simply for the Cheesecake Factory.

Thank Tanz973
Reviewed 7 January 2018 via mobile

Good dining experience for a late night out- we decided to see the movie first because the waiting earlier was ridiculous- Not my favorite thing to eat late, but at least the food was fresh, warm and the service was quick

Thank fortheloveofTuscany
Reviewed 21 December 2017 via mobile

I have eaten here at the Cheesecake Factory in the Thousand Oaks mall with my family for ages and same great experience. Friendly staff, everyone is attentive and always trying to provide you with the best customer service. No complaints yet! Great food and you...More

Thank sarah1021b
Reviewed 18 December 2017

If you eat at different Cheesecake Factories you will know that the quality varies from one to the next, more than many other chains. This one has been consistently very good or great for the last 3 years that I have eaten there. The Happy...More

Thank Keith P
Reviewed 21 November 2017

Waiting area to be seated is very very tight Had to wait 20 minutes for food to come No dressing on Cobb Salad and none offered when order placed Bread was Hard (probably from the day before Waiter was very friendly Succotash portion was way...More

Thank K3730ADmichaelr
Reviewed 11 November 2017

it is a must if you are in USA, if you like cheesecake, my favorite is lime, its a chain, so you can go anywhere in America, enjoy it

Thank Lucienne F
Nearby HotelsSee all 9 hotels in Thousand Oaks
Quality Inn & Suites Thousand Oaks
199 reviews
1.01 km away
Best Western Plus Thousand Oaks Inn
534 reviews
1.04 km away
Hampton Inn & Suites Thousand Oaks
704 reviews
1.94 km away
La Quinta Inn & Suites Thousand Oaks Newbury Park
344 reviews
2.05 km away
Nearby Restaurants
Lazy Dog Restaurant & Bar
351 reviews
.28 km away
154 reviews
.14 km away
Marcello Ristorante
95 reviews
.87 km away
Nearby Attractions
Santa Monica Mountains National Recreation Area
119 reviews
.20 km away
Conejo Valley Botanic Garden
42 reviews
.98 km away
The Oaks
33 reviews
.16 km away
AMC DINE-IN Thousand Oaks 14
13 reviews
.33 km away
Ask a question
Questions & Answers
12 September 2015|
AnswerShow all 5 answers
Response from Laurala8558 | Reviewed this property |
No. It's not a buffet. You order from the menu.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$21 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
10:00 a.m. - 10:00 p.m.
11:00 a.m. - 11:00 p.m.
11:00 a.m. - 11:00 p.m.
11:00 a.m. - 11:00 p.m.
11:00 a.m. - 11:00 p.m.
11:00 a.m. - 12:00 a.m.
11:00 a.m. - 12:00 a.m.
Location and Contact Information
  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: +1 805-371-9705
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing