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The Restaurant at the Gould Hotel

108 Fall St, Seneca Falls, Seneca Falls, NY 13148-1472
+1 315-712-4000
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Overview
  • Excellent44%
  • Very good27%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
“cheese plate” (3 reviews)
“pot roast” (6 reviews)
“calamari” (5 reviews)
Closed Now
All hours
CUISINES
American
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
108 Fall St, Seneca Falls, Seneca Falls, NY 13148-1472
All Details
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Reviews (127)
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1 - 10 of 125 reviews

Reviewed yesterday

The Gould has been plagued with changes in staff and management...so much so that the service and food are often uneven in quality and occasionally down right not good. Try it out for yourself. I'd love to see it succeed but it can't unless some...More

Thank Ginster66421
Reviewed 2 weeks ago via mobile

Food was not that great but I could live with the that. However, service was definitely substandard and acted in a blasé way when questioned about the delay with the food...

Thank engped
Reviewed 8 July 2017 via mobile

Good, somewhat pricey, food in a nice setting. Good sized portions, nicely prepared and presented. Meat and vegetarian options. Good wine list with local wines

Thank Howard B
Reviewed 2 July 2017 via mobile

Delicious meals with a beautiful presentation. We had crispy polenta with mushroom ragout and grilled salmon Our server, Heather and the chef were very accommodating with some dietary changes we requested.

Thank pinotnoir22
Reviewed 28 June 2017

For a few years a while back, this excellent hotel was known as "The Clarence," picking up on the notion that Seneca Falls was the model for Bedford Falls in "It's A Wonderful Life." The movie played nonstop in the lobby, which was pretty cool....More

Thank rcepuch
Reviewed 26 June 2017

We went last Monday for the all you can eat pasta and choice of meatballs or sausage. The meatballs were the worst I have ever had, Tasteless and hard as rocks. The other two people with me and had the sausage and said it was...More

Thank Suzanne L
Billy W, General Manager at The Restaurant at the Gould Hotel, responded to this reviewResponded 28 June 2017

Suzanne, I am sorry that your experience at The Gould Hotel was less than expected. We pride ourselves on high quality food and service and it looks we fell short of your expectations. I appreciate your candid feedback as it allows us to raise the...More

Reviewed 25 June 2017

We stopped in for dinner last fall while we were visiting Finger Lakes wineries. There were only 4-5 other parties in the restaurant. Our B&B had given us a coupon for free glasses of wine with our dinners. We gave them to our waitress and...More

Thank Bitsnibs15
Billy W, General Manager at The Restaurant at the Gould Hotel, responded to this reviewResponded 28 June 2017

Thank you for your feedback. We at The Gould Hotel pride ourselves on Great food and great service but it looks like we fell short on your experience. We would like another opportunity to show you that we can provide the food, service and hospitality...More

Reviewed 21 June 2017

We had the all-you-can-eat pasta on Monday and enjoyed both the fresh salad and the pasta, which neither of us could finish since the servings were so big. Yum!

Thank TheVirginian
Reviewed 9 June 2017

Monday evenings are all-you-cab eat pasta nights. They even have a sandwich board on the sidewalk saying that the dinner also includes salad and bread - all for $9.99. So our first night there happened to be a Monday and we decided to eat "in...More

Thank Nancy N
Billy W, General Manager at The Restaurant at the Gould Hotel, responded to this reviewResponded 19 June 2017

Good Afternoon, Let me first say that it is our sincere apology that the level of your experience was less than perfect. We take great pride in our Hotel, restaurant and professional staff. We expect everyone of our guests to have consistent, professional and above...More

Reviewed 29 May 2017

By far the best restaurant we've experienced in Seneca Falls. Service was good, the wait staff was there when you needed them but not intrusive. The atmosphere is well designed with lots of art and big open spaces. The food was delicious, everyone at our...More

Thank Bhappy122
Nearby
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84 Fall
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Downtown Deli
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.19 km away
Nearby Attractions
Women's Rights National Historical Park
273 reviews
.08 km away
It's A Wonderful Life Museum
87 reviews
.27 km away
National Women's Hall of Fame
73 reviews
.12 km away
Seneca Museum of Waterways and Industry
46 reviews
.10 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Business meetings, Kids, Groups, Child-friendly
Open Hours
Sunday
17:00 - 21:00
Monday
11:30 - 21:00
Tuesday
11:30 - 21:00
Wednesday
11:30 - 21:00
Thursday
11:30 - 21:00
Friday
11:30 - 21:00
Saturday
11:30 - 21:00
Location and Contact Information
  • Address: 108 Fall St, Seneca Falls, Seneca Falls, NY 13148-1472 (Formerly The Kitchn at Hotel Clarence)
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Seneca Falls
  • Phone Number: +1 315-712-4000
  • E-mail
  • This restaurant is at The Gould Hotel
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