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Waitomo General Store

Certificate of Excellence
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15 Waitomo Village Road, Waitomo Caves 3977, New Zealand
+64 7-878 8613
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267 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Tauranga, New Zealand
Level Contributor
125 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

Very slow service - it was a Sunday but quite a few customers had come in looking for breakfast/coffee with only two staff members on duty. The coffee was good but the food was nothing special and rather expensive

Thank Hayley A
Christchurch NZ
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW

Staff were unfriendly and unhelpful selling a few overpriced goods. Not the NZ way and a poor advt for NZ tourism.

Thank 969Beans
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 5 days ago NEW

Although a few fresh raw / unprepared foods were on sale this seemed to be a cafe' with the usual offer of cold/hot drinks and pastries. All very enjoyable and the staff are relaxed and friendly too.

Thank John D
Wellington, New Zealand
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Went here whilst staying at the Top 10 across the road The arrogance of the staff stopped me returning - basically had the attitude "we are the only shop here - take it or leave it" prices are highway robery and unjustified as the service was terible.

Thank DJ j
Bell Buckle, Tennessee
Level Contributor
198 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We stopped by after our glow worm tour and had a beer on front porch. Cold and tasty. Prices are expensive but location dictates that. Not much competition. Friendly waitstaff.

Thank Lasseter4242
Level Contributor
75 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Well, there is not too much to choose from in Waitomo. We went to the General Store beacause we wanted to have some burgers. And those burgers were really good and good value for money. The place isn't very cozy. We were lucky it was warm enough to sit outside. Staff was friendly.

Thank Earthling42
Level Contributor
39 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Let's face it - there isn't a whole lot of choice in Waitomo. However the general store does do a good breakfast. Lots of choice (I had eggs benedict with salmon on potatoes cakes) and the quality was pretty good. As far as a store goes it really doesn't have much in the way of goods so don't go expecting... More 

Thank Samandrachel
Matlock, United Kingdom
Level Contributor
16 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Stopped by here for morning coffee and were thoroughly disappointed. The double shot flat whites were incredibly weak and the muffins were clearly the previous day's.

1 Thank Jonn0
Washington DC, District of Columbia
Level Contributor
105 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Spellbound tour offices is attached to the general store/cafe. Food was good, beer and wine were available. Good stop for before or after cave tour.

Thank Kurt S
Reading, United Kingdom
Level Contributor
36 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 January 2017 via mobile

Good choice of sandwiches and pies, much more choice (and warmer) than at the cave cafe. One of our group said the seafood pie was the best he'd ever tasted!

Thank Meesh1975

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$7 - US$18
Cafe, Gluten Free Options
Breakfast, Lunch, Brunch, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Parking Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Groups, Kids, Child-friendly, Cheap Eats
Location and Contact Information
  • Address: 15 Waitomo Village Road, Waitomo Caves 3977, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Waikato Region  >  Waitomo Caves
  • Phone Number: +64 7-878 8613
Although called the 'general store', a name that harks back to the days when the buildings owners opened it as a store in 1910 ( the same family still owns the building) in fact it is a licensed cafe specialising in tasty good quality food at a sensible price.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waitomo General Store and other visitors
3 questions
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Questions? Get answers from Waitomo General Store staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?