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Brambles Coffee Shop

Hall Lane, Shincliffe, England
+44 191 384 7553
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Overview
  • Excellent46%
  • Very good18%
  • Average13%
  • Poor12%
  • Terrible11%
Travellers talk about
“scones” (25 reviews)
“crisps” (4 reviews)
“panini” (3 reviews)
Closed Now
All hours
CUISINES
Cafe, British, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Hall Lane, Shincliffe, England
All Details
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Reviews (179)
Traveller rating
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1 - 10 of 179 reviews

Reviewed 5 days ago

I have been going to Brambles for about 15 years, with a group of teachers from my former school, and with my husband and our friends. So it seemed only natural to choose it when we decided to invite friends to afternoon tea for our...More

Thank Carol G
Reviewed 6 days ago

Ordered a full English without beans and was offered extra of something else,which is always a good start. I found the girls behind the counter very efficient and friendly,with a very speedy process of ordering and paying for your meal. My full English was lovely...More

Thank Colingar
Reviewed 1 week ago via mobile

Visited here today to celebrate a birthday arrived at around 1.30 and was told they had no Sunday dinners left!!!! Decided on various alternatives and were very disappointed the cheese and onion toasties were very bland and tasteless and very well toasted the coleslaw it...More

1  Thank Fraser H
Caroline C, General Manager at Brambles Coffee Shop, responded to this reviewResponded 1 week ago

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was...More

Reviewed 2 weeks ago via mobile

I had Afternoon Tea with two friends and the lady who served us couldn't do enough for us. She was attentive without being intrusive. The food was lovely. We has proper sandwiches instead of those dreadful finger sandwiches which are not only poor value but...More

Thank Helen D
Reviewed 3 weeks ago

Had a lunchtime sandwich last week. The roast beef and horseradish were fine but the bread (brown) was very dry. There was no butter on the bread. If there had been it might have alleviated the dryness of the bread a bit.More

1  Thank HKP52
Caroline C, General Manager at Brambles Coffee Shop, responded to this reviewResponded 1 week ago

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was...More

Reviewed 4 weeks ago via mobile

I chose Chicken Breast in a Giant Yorkshire for lunch as a treat before a long business trip. Sausages in a Giant Yorkshire arrived after a 45 minute wait. Poor and disappointing and a treat ruined. Order cold food for ease.More

1  Thank Joan L
Caroline C, General Manager at Brambles Coffee Shop, responded to this reviewResponded 1 week ago

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was...More

Reviewed 3 June 2017

Had a brilliant time having Gardener's Delight Afternoon Tea great value very fresh enjoyed by my niece for her birthday, with box supplied to take home what we couldn't eat (we did try!) Choice of sandwiches, freshly made.

Thank Helen S
Reviewed 1 June 2017 via mobile

Our first visit to Brambles Coffee Shop having been given a cream tea for two as a gift. On arrival we were directed from the front room of the coffee shop where most of the tables were occupied to a room at the rear which...More

2  Thank Ian S
Reviewed 16 May 2017

Have had coffee and food here many times before however today when we had a fruit scone it was disappointing. The fruit scones although soft inside was really well done and therefore crispy on the outside. They just broke off in hard crumbs when cut...More

3  Thank Brenda H
Reviewed 14 May 2017 via mobile

Having visited the website yesterday I took my daughter and mother to Brambles for afternoon tea today. Having waited around 15 minutes in the queue I was appalled to be told in a very brusque and unapologetic manner that if I hadn't booked then we...More

1  Thank cushybutterfield
Caroline C, General Manager at Brambles Coffee Shop, responded to this reviewResponded 16 May 2017

Thank you for your recent review. We always welcome both positive and negative comments, and we take all reviews with great sincerity, as a business our customer feedback is a positive development for improvement. I am disappointed to read your recent experience at Brambles was...More

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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Brunch, Lunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
10:30 - 16:00
Monday
09:30 - 17:00
Tuesday
09:30 - 17:00
Wednesday
09:30 - 17:00
Thursday
09:30 - 17:00
Friday
09:30 - 17:00
Saturday
09:30 - 16:30
Location and Contact Information
  • Address: Hall Lane, Shincliffe, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Shincliffe
  • Phone Number: +44 191 384 7553
  • E-mail
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