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RATINGS
Food
Service
Value

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CUISINES
Italian, Pub, Brew Pub, Central-Italian, Beer restaurants
Special Diets
Vegetarian Friendly
Meals
Dinner, After-hours, Drinks
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meals, features
Reviews (62)
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Reviewed September 14, 2020 via mobile

We reserved here yesterday 13.09.2020 for 15 persons and we were the only ones there as customers, the menu was simple, typical pub food, burgers, chips, nuggets, some pizaa and beers. We started ordering as soon as we arrived, they took our orders and thought...it was fine, after 20minutes of waiting they got back to us and told us there were no more pulled pork so we have to see another substitute in their menu, so we thought it was fine, after 15mins they came back out to tell us there were no Fish and chips, we had to change the orders again for the 2nd time! To think they only had a two pager menu! So they took out final orders at last... After few more minutes waiting, waiting, they finally gave us some nuggets, we ordered three portions... The woman server just laid the nuggets on the table and told us "these are all for three portions"... We counted the nuggets and it was less than for 2 portions. The woman was so rude, doesn't even apologize or inform us that our orders will take so long. The man that serves beer doesnt even know how to properly take orders, he kept coming back to ask us what were our orders. It took us longer to wait than to eat. Its a disappointment because we have wasted our time sitting there instead of having an ample time to go around the town. We paid so much, they have also the nerve to charge us 10euro for service charge! I mean, it was a horrible food experience... Ever! The pizza that were ordered were half eaten and we asked to be boxed and taken home because it arrived so late we had to go home. They need to have more training in customer service and know how to operate their business. They also need to inform their clients if it will take a long time to serve their orders, also, be honest of the food they serve and charge. -15 disappointed customers We felt overcharged for the food quality and service quality they shown us. It's tough for bars and restaurants to operate this covid times, they could have treated customers better because we chose to spend our money in their pub or resto instead of somewhere else. Advice, do not come to this place, horrible experience. Spend your money elsewhere.More

Date of visit: September 2020
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  • Birreria Arcomincio is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4
    • Value: 4.5