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Trattoria Italiana at The InterContinental San Juan

Certificate of Excellence
$$ - $$$
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5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico (Isla Verde)
+1 787-791-6100
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236 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Waterford, Michigan
Level Contributor
111 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

My husband and I decided to come here on our last night in the hotel. Our reservation was for 6:30, which we really didn't need, because the place was empty. I'm not going to complain about the service because after the server hounded us for our order we made it very clear we were in no hurry, which she then... More 

Helpful?
Thank padmill0906
Florida
Level Contributor
38 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

There were very few people in the resturant and the service was very slow. The quality of the food is edible. Not a fan and would not eat here again

Helpful?
Thank Bridgets40
brooklyn ny
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I want to wish Joshua and Cathy the best of luck. We went to their restaurant 5 times since we have been in PR. I had the Gnocci Raviatta Hot Italian sausage with broccoli sun-dried tomato and red pepper flakes with olive oil. Amazing. Tonight the Pesto sauce.... The pastas are amazing....

Helpful?
Thank louiesnapple
Albany, New York
Level Contributor
102 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago

From start to finish, service and food, all horrible. Waiter gives a big build up and then disappears. You basically have to chase them for water and bread. Food was expensive and terrible. Chicken parm tasted like frozen chicken with sauce from a can. I have had much better for $12 at my local diner. Spouse had a pizza for... More 

Helpful?
Thank jett137
Glasgow, United Kingdom
Level Contributor
122 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 18 February 2017 via mobile

The food was obviously homemade and large portions. The lobster ravioli was superb but the cost was ridiculous! $113 with minimum 15% service charge for 2 starters, 2 pastas and 2 coffees! Although we enjoyed the food it was not worth the money

Helpful?
Thank Cairolass_12
Houston, Texas
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 14 February 2017

Service was deplorable and food was not good. Maybe just a bad night for us but... Not a professional wait staff and not trained, there was a large family party nearby with children and their service was also totally unacceptable. Needs lots of work.

Helpful?
Thank TexasTraveler810
NY
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 February 2017

We were not staying at the Intercontinental, but in walking thru from the beach, decided to stop and eat. The meal was fantastic, the restaurant had only one other couple, it was rather early in the evening, and there was some private functions going on that might have accounted for it. I had the Lasagna and the other half had... More 

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1 Thank EDWARDNy
Fort Lee, Virginia
Level Contributor
130 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 11 February 2017

I had the risotto with shrimp and scallops, recommended by the waiter....and it was fantastic! Great wine selection!

Helpful?
Thank cathysterling
1 review
1 of 5 bubbles Reviewed 23 January 2017

We are staying at the Intercontinental in San Juan, decided to go down and get dinner. First course, caprese salad, which was diced tomatoes, diced mozzarella, and smothered (I mean smothered) in pesto. Second, course was salmon, which was fine but the lemon caper sauce was pretty intense. I was offered a side with my salmon and chose mashed potatoes.... More 

Helpful?
Thank Kristal C
1 review
1 of 5 bubbles Reviewed 21 January 2017 via mobile

I eat out every meal on vacation... this was by far the most horrible, inconsiderate service I've ever been a part of. We had multiple servers/wait staff on a super slow night who did know or care about our needs. We were told they have a gluten free pasta menu...once drinks were ordered, they instantly had no GF pasta and... More 

Helpful?
Thank Steve R

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$25 - US$30
Cuisine
Italian
Meals
Breakfast, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Child-friendly, Kids, Groups, Special Occasion Dining
Location and Contact Information
  • Address: 5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico
    (Isla Verde)
  • Location: Caribbean  >  Puerto Rico  >  Carolina
  • Phone Number: +1 787-791-6100
Description
Lovers of authentic and faithful Italian and American-Italian cuisine will enjoy a delightful dinner in an inviting ambiance that could only be experienced within the beauty of days and nights of San Juan, artistically combined with the mixture of carefully selected ingredients, in order to put together a delightful menu that will take your senses to the historic city of Roma

You will enjoy among other typical dishes, the original “Fettuccine Alfredo” prepared by professionals right at your table, with gold set of cutlery to recreate the extraordinary dining experience of its artificer Alfredo di Lelio

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Trattoria Italiana at The InterContinental San Juan and other visitors
3 questions
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Questions? Get answers from Trattoria Italiana at The InterContinental San Juan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?