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Trattoria Italiana at The InterContinental San Juan

Certificate of Excellence
$$ - $$$
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5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico (Isla Verde)
+1 787-791-6100
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238 Reviews from our TripAdvisor Community

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Showing 224: English reviews
New York City, New York
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 29 February 2016

We had a very good dinner there, while we stayed in the hotel. Our waiter was very nice, friendly and knowledgable. The food we ordered was very good (and this is from people who eat Italian food in New York on a regular basis). We had pasta with mushroom sauce and lobster ravioli. Decent wine selection, and good deserts. The... More 

Helpful?
Thank Oleg B
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 23 January 2016 via mobile

I know it's BAD when I start writing reviews while I'm still on vacation! COME ON MANAGEMENT!! This place is a completely inexcusable train wreck!!! Shut it down until you can adequately train the staff. Shockingly, shockingly awful service and food in a resort style hotel of this caliper. If I could give a zero I would. I'll break it... More 

Helpful?
Thank shal_t-13
San Angelo, Texas
Level Contributor
185 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 10 January 2016

Despite few patrons, service took forever, but this is standard in Puerto Rico. However, would like to think that in an upscale hotel, some of this could be eliminated. Ambience is average. Food hot, presented nicely. We ate there for dinner, but the restaurant is also the setting for the breakfast buffet which was actually quite nice. For dinner, the... More 

Helpful?
Thank dancinggoats
Port Jefferson, New York
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 5 January 2016

Mediocre food, high prices. Service was perhaps the worst ever, 2 hour wait for dinner. Was part of a group that spent $50,000 at hotel during the week and they did nothing for us.

Helpful?
Thank 19arniet54
Fairfax, VA
Level Contributor
35 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 30 November 2015

The food was okay but took quite a while. Great location if you don't want to leave the hotel. Excellent soups.

Helpful?
Thank LadyTech
Holland, Michigan
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 18 November 2015

We enjoyed the food here, wine, cheese and pizza, my baby and wife had a great time and we had a great service, it could be a little pricey.

Helpful?
1 Thank Cesar S
East Brunswick, New Jersey
Level Contributor
47 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 11 November 2015

I ate here a couple of times. Service can be very slow. Only once out of three times did I have good service. There were some items on the menu that sounded wonderful but I could not try them all. The risotto was great which ever one you got. Stay away from the fried calamari as that was not edible.... More 

Helpful?
1 Thank Janice L
Bayside, New York
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 November 2015

The food was excellent and the staff was very friendly and helpful the menu and wine selection was very nice the view to the pool was nice and you could sit outside

Helpful?
Thank Mary V
Mobile, Alabama
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 28 October 2015

I just thought I had experienced the best pasta around. Trattoria puts all the other's to shame. Delightful atmosphere, awesome service. I would definitely recommend it to anyone looking for a great experience in homemade pasta.

Helpful?
2 Thank kimmie36695
New York City, New York
Level Contributor
46 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 26 October 2015

Generally speaking the food here is pretty good and if you dont eat meat you have a bunch of options which is always nice. Everything we ordered though didnt come out that hot and also was overly salted. Ordering tip: goat cheese and fig pizza was loved by everyone! Heat up the food and drop the salt shaker and this... More 

Helpful?
Thank T K

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$25 - US$30
Cuisine
Italian
Meals
Breakfast, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Parking Available, Highchairs Available, Free Wifi
Dining Style
Casual Elegant
Good for
Child-friendly, Kids, Special Occasion Dining, Groups, Romantic
Location and Contact Information
  • Address: 5961 Ave Isla Verde, Carolina 00979-5720, Puerto Rico
    (Isla Verde)
  • Location: Caribbean  >  Puerto Rico  >  Carolina
  • Phone Number: +1 787-791-6100
Description
Lovers of authentic and faithful Italian and American-Italian cuisine will enjoy a delightful dinner in an inviting ambiance that could only be experienced within the beauty of days and nights of San Juan, artistically combined with the mixture of carefully selected ingredients, in order to put together a delightful menu that will take your senses to the historic city of Roma

You will enjoy among other typical dishes, the original “Fettuccine Alfredo” prepared by professionals right at your table, with gold set of cutlery to recreate the extraordinary dining experience of its artificer Alfredo di Lelio

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Trattoria Italiana at The InterContinental San Juan and other visitors
3 questions
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Questions? Get answers from Trattoria Italiana at The InterContinental San Juan staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?