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Unit 4 17 Bancroft | 15 Bancroft, Hitchin SG5 1JQ, England
+44 1462 453366
Website
Today
12:00 - 23:30
Closed now
See all hours
Hours:
Sun - Sat 12:00 - 23:30
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183 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Garstang, United Kingdom
1 review
3 of 5 bubbles Reviewed 4 days ago NEW

We recently arrived at the Hitchin Prezzo on a Saturday at 5.50 for a 6.00pm booking to celebrate my wife's 60th Birthday party with the family that included a 3 and 5 year old. Although the restaurant was quiet the service was too slow as we had to wait 20 minutes to place a drinks order and then a further... More 

Helpful?
Thank j0hnsbell
Bedfordshire, United Kingdom
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

I have visited this restaurant twice in the last few weeks. It offers a great value menu and a pleasant ambience. For a night out with friends that doesn't break the bank it's a good choice. The main area for improvement is the friendliness of the staff. On both visits neither the front of house or out waiter cracked a... More 

Helpful?
Thank Bare_Necessities2011
love_prezzo, Guest Relations Manager at Prezzo - Hitchin, responded to this review

Thank you for visiting our restaurant. We are disappointed to hear this was your experience. The unfriendly staff you have described is by no means what we expect. We can definitely do better and will do all we can to ensure this experience is a one off. We would be delighted if you were to come back and see how... More 

Bedfordshire, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Visited recently to find that the menu choices have changed and the quality has gone down from previous visits.

Helpful?
Thank John N
love_prezzo, Guest Relations Manager at Prezzo - Hitchin, responded to this review

Thank you for visiting our restaurant. We are disappointed to hear you feel our restaurant has gone downhill. This isn't how we expect our guests to feel. We will be passing this feedback on to our food development team as we can definitely do better. We would be delighted if you were to come back and see how good we... More 

Stondon, United Kingdom
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 January 2017

Booked a table for 8 on a Saturday lunchtime. Got a nice table suitable for 10 ish. In a sort of alcove. The only problem was the Siberian draft coming from somewhere, which was not pleasant. While it would have been possible for me to move to another part of the table my wife would have been exposed to it.... More 

Helpful?
Thank James S
Hitchin, United Kingdom
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 January 2017 via mobile

Hi, We visited Prezzo in Hitchin for my 30th Bday and the family surprised me by all being there too. The staff were very attentive, couldn't do enough for our large party of 9 people which included a toddler too. Food was amazing - pizza was freshly made to order and no one had any issues with their other chosen... More 

Helpful?
Thank Bill E
Letchworth, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 15 January 2017

For my starter I chose the Bruscetta with mozzarella. The dish arrived with a small piece of bread covered in green pesto, with what looked like a blob of squirty cream on top. This turned out to be the mozzarella which I had paid extra for. The bread was surrounded by around 10-12 halved cherry tomatoes. All very tasty. My... More 

Helpful?
Thank fishnchipfriday
love_prezzo, Guest Relations Manager at Prezzo - Hitchin, responded to this review

Thank you for visiting Prezzo. We are sorry to hear you found our portion sizes to be to small. This isn't what expect and will be passing this feedback onto our food development team. We can definitely do better and will do all we can to ensure this experience is a one off. We would be delighted if you were... More 

Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 18 December 2016 via mobile

My wife and I dropped in impromptu after a long journey. It was moderately busy but the service was quick, attentive and friendly. We ordered a couple of pizzas which very soon arrived. Although cooked and well presented we've had more ingredients and same quality from our local dominos for less money. It's a bit ironic that we chose Prezzos... More 

Helpful?
Thank John H
love_prezzo, Guest Relations Manager at Prezzo - Hitchin, responded to this review

Thank you for visiting our restaurant. We are really disappointed to hear this was your experience of our restaurant. What you have described is by no means what we expect as we can definitely do better. We will do all we can to ensure this experience is a one off and would be delighted if you were to come back... More 

England
Level Contributor
279 reviews
155 restaurant reviews
common_n_restaurant_reviews_1bd8 129 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Had a couple of courses and as usual with the Prezzo chain, always enjoy our meal. Would highly recommend.

Helpful?
Thank Jonnym_7
Sharnbrook, United Kingdom
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 December 2016

What a lovely restaurant, clean, spacious and a friendly warm welcome on a chilly November Saturday. We had the lunch special of 2 courses and prosecco. It was delicious! We didn't have to wait long for it either. There was no compromise made unlike some places which give you smaller portions if it is a special menu. I would highly... More 

Helpful?
Thank nicj33
Barton-le-Clay, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 November 2016

Lunch time visit and we were met with a friendly welcome by the staff, Nice and comfortable dining with good choice menu. Food was served in good time and was excellent .House wine was also very good . Toilets were very clean and fresh and were well looked after.

Helpful?
Thank jeffkinsmen

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37 - US$76
Cuisine
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly
Open Hours
Sunday
12:00 - 23:30
Monday
12:00 - 23:30
Tuesday
12:00 - 23:30
Wednesday
12:00 - 23:30
Thursday
12:00 - 23:30
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: Unit 4 17 Bancroft | 15 Bancroft, Hitchin SG5 1JQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hitchin
  • Phone Number: +44 1462 453366

Questions & Answers

Questions? Get answers from Prezzo - Hitchin staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?