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Keys Dining

10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
+1 867-874-6781
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Overview
  • Excellent34%
  • Very good39%
  • Average23%
  • Poor2%
  • Terrible2%
2 weeks ago
“Nice steak”
27 Mar 2018
“Nice place to eat in Hay River.”
Restaurant Hours
CUISINES
American, Canadian
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
All Details
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1 - 10 of 38 reviews

Reviewed 2 weeks ago via mobile

Good restaurant, the only place in town I have been to so far that knows how to cook a medium rare steak. Easy when you are staying at the Ptarmigan when you don’t even have to leave the hotel.

Thank Liam M
Terry R, General Manager at Keys Dining, responded to this reviewResponded 2 weeks ago

Hi Liam, Very happy to hear you had an enjoyable dining experience with us. I hope your stay at the hotel was comfortable and just as enjoyable. Thank you for choosing the Ptarmigan Inn!

Reviewed May 24, 2018

Got the eggs Benedict one morning and buffet on the other. it's pretty good. but not fantastic. Try it once and it's good enough.

Thank Josephliyen
Terry R, General Manager at Keys Dining, responded to this reviewResponded June 5, 2018

Hi Josephliyen, Thank you for stopping into the Key's while in Hay River, and thanks for the review. I hope your next visit we can redeem ourselves on a better overall dining experience. Thank you and have a nice day.

Reviewed May 16, 2018

Mother's Day Buffet was just killer food. The Prime Rib was the best I have ever had, so easy to go back for seconds or even thirds plus super fresh Omelettes prepared right there. Food was presented well, nice atmosphere. The service was lacking attention...More

Thank coolijay41
Terry R, General Manager at Keys Dining, responded to this reviewResponded May 17, 2018

Hi Coolijay41, Thank you so much for your comments! Mothers Day brunch is always a popular one and our kitchen likes to show their creativity for all the wonderful deserving moms out there. Happy to hear you had such a pleasant experience with us, I...More

Reviewed April 12, 2018

First thing: The Keys and The Doghouse Pub share a kitchen. The reason we don't like The Keys only was because of our experience going there for lunch. I don't why there is a such a difference in service between sides of the hotel restaurant....More

Thank SilentEcho
Terry R, General Manager at Keys Dining, responded to this reviewResponded April 12, 2018

Hi Silent Echo, Thank you for your review. I would like to apologize for your less then stellar experience at the Keys Dining. I will pass this along to our Keys Supervisor and we will insure the servers are more attentive to their tables and...More

Reviewed March 27, 2018

The food was good. Waitresses were very friendly and helpful when we asked about local happenings. Nice atmosphere.

Thank Leanne P
Terry R, General Manager at Keys Dining, responded to this reviewResponded March 29, 2018

Hi Leanne, Very pleased to hear of your pleasant experience at the Keys Dining. I hope you enjoyed your time in Hay River and do return for another visit soon. Thank you, Terry R.

Reviewed February 11, 2018

Great restaurant and friendly servers. Over ate at the Sunday buffet, it was so good. Scrambled eggs on a buffet aren’t typically a star but with cheese and green onions and perfectly moist, it’s clear these chefs know what they are doing.

Thank Janet D
Terry R, General Manager at Keys Dining, responded to this reviewResponded February 13, 2018

Hi Janet, Glad we can start your Sunday off right! thank you again for your positive review. I will be sure to let the Culinary team know what a great job they are doing. Sincerely,

Reviewed January 8, 2018

Slipped into Hay River for some lunch and stopped into our favorite restaurant. Wow we had the Dash and it was a Noodle lish ish pasta dish that was rich and creamy and loaded with garlic, and freshly grated parmesan cheese. This place is becoming...More

Thank melady2018
Terry R, General Manager at Keys Dining, responded to this reviewResponded January 9, 2018

Hi Melady2018, Thank you for your positive comments, our Chef forwarded your review and we are both very happy you had such a pleasant experience with us. We strive everyday to be better for our customers and the next time you stop in I hope...More

Reviewed October 17, 2017 via mobile

Wasn't expecting much in Hay River but was pleasantly surprised by the quality and affordability of food at Keys. Ate there Friday and Saturday night. Sushi Saturday is definitely worth the money and time. Call to reserve a table, it was busy. Excellent sushi, especially...More

Thank Ashleigh M
Terry R, General Manager at Keys Dining, responded to this reviewResponded October 19, 2017

Hi Ashleigh, Very happy to hear you enjoyed you meals with us. Chef Plummer and his kitchen staff work very hard to make the Keys and the Doghouse Pub the best places to eat in Hay River. Sushi Saturday has become a hit, glad you...More

Reviewed July 27, 2017 via mobile

The wait staff are nice but have been trained to upswell to you without telling you it's an up sell. They'll tell you that your plate comes with a variety of options, but fail to mention that all but one will cost you extra! Another...More

Thank VanGal6
Terry R, General Manager at Keys Dining, responded to this reviewResponded August 3, 2017

Hi VanGal6, Glad to hear our servers were pleasant during your experience. Although I am happy to hear our staff are offering all of our menu options to better the customers selection and experience, I do apologize for any extra charges you were not informed...More

Reviewed March 12, 2017

Very friendly service with smile. Hot and fresh breakfast what else do you need in the cold morning.More

Thank smicerjames
Terry R, Manager at Keys Dining, responded to this reviewResponded March 22, 2017

Hi James, Thank you for your kind words, we are very pleased and happy to hear that you had such a pleasant experience with us. Thank you for your review and we look forward to serving you again in the future. Regards, Terry Rowe Operations...More

Nearby
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Nearby Attractions
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$31
Cuisine
American, Canadian
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Takeout, Wheelchair Accessible
Good for
Child-friendly, Business meetings
Location and Contact Information
  • Address: 10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
  • Location: Canada  >  Northwest Territories  >  Hay River
  • Phone Number: +1 867-874-6781
  • E-mail
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