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Keys Dining

10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
+1 867-874-6781
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Overview
  • Excellent35%
  • Very good39%
  • Average22%
  • Poor2%
  • Terrible2%
Travellers talk about
“lunch” (6 reviews)
“soup” (2 reviews)
“whitefish” (2 reviews)
Restaurant Hours
CUISINES
Canadian, American
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
All Details
Write a ReviewReviews (40)
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1 - 10 of 40 reviews

Reviewed 2 weeks ago via mobile

Great food! Danny Burger was thick and juicy, my friend was happy with his club sandwich and we both enjoyed the clam chowder, we will definitely return!More

Thank Evert302
Terry R, Manager at Keys Dining, responded to this reviewResponded 2 weeks ago

Hi Evert302, Thanks for the feedback, glad to hear you enjoyed your experience with us. The Danny Burger is a house favorite for sure but my personal favorite is our Clubhouse some happy to hear your friend liked it! Please do stop by next time...More

Reviewed September 16, 2018

We ate here during our first stay, and it was so good we ate here again when we were passing through town a few days later. The decor and ambiance were far above anywhere else we ate in the north, outside of Yellowknife or Whitehorse....More

Thank Allen T
Terry R, Manager at Keys Dining, responded to this reviewResponded September 17, 2018

Hey Allen, Come back anytime! I will pass along your comments to the Chef and his staff they will be very pleased. Our local whitefish is a favorite and I'm glad your wife was able to enjoy some. My apologise on the chocolate cake, we...More

Reviewed July 31, 2018 via mobile

Good restaurant, the only place in town I have been to so far that knows how to cook a medium rare steak. Easy when you are staying at the Ptarmigan when you don’t even have to leave the hotel.

Thank Liam M
Terry R, General Manager at Keys Dining, responded to this reviewResponded August 1, 2018

Hi Liam, Very happy to hear you had an enjoyable dining experience with us. I hope your stay at the hotel was comfortable and just as enjoyable. Thank you for choosing the Ptarmigan Inn!

Reviewed May 24, 2018

Got the eggs Benedict one morning and buffet on the other. it's pretty good. but not fantastic. Try it once and it's good enough.

Thank Josephliyen
Terry R, General Manager at Keys Dining, responded to this reviewResponded June 5, 2018

Hi Josephliyen, Thank you for stopping into the Key's while in Hay River, and thanks for the review. I hope your next visit we can redeem ourselves on a better overall dining experience. Thank you and have a nice day.

Reviewed May 16, 2018

Mother's Day Buffet was just killer food. The Prime Rib was the best I have ever had, so easy to go back for seconds or even thirds plus super fresh Omelettes prepared right there. Food was presented well, nice atmosphere. The service was lacking attention...More

Thank coolijay41
Terry R, General Manager at Keys Dining, responded to this reviewResponded May 17, 2018

Hi Coolijay41, Thank you so much for your comments! Mothers Day brunch is always a popular one and our kitchen likes to show their creativity for all the wonderful deserving moms out there. Happy to hear you had such a pleasant experience with us, I...More

Reviewed April 12, 2018

First thing: The Keys and The Doghouse Pub share a kitchen. The reason we don't like The Keys only was because of our experience going there for lunch. I don't why there is a such a difference in service between sides of the hotel restaurant....More

Thank SilentEcho
Terry R, General Manager at Keys Dining, responded to this reviewResponded April 12, 2018

Hi Silent Echo, Thank you for your review. I would like to apologize for your less then stellar experience at the Keys Dining. I will pass this along to our Keys Supervisor and we will insure the servers are more attentive to their tables and...More

Reviewed March 27, 2018

The food was good. Waitresses were very friendly and helpful when we asked about local happenings. Nice atmosphere.

Thank Leanne P
Terry R, General Manager at Keys Dining, responded to this reviewResponded March 29, 2018

Hi Leanne, Very pleased to hear of your pleasant experience at the Keys Dining. I hope you enjoyed your time in Hay River and do return for another visit soon. Thank you, Terry R.

Reviewed February 11, 2018

Great restaurant and friendly servers. Over ate at the Sunday buffet, it was so good. Scrambled eggs on a buffet aren’t typically a star but with cheese and green onions and perfectly moist, it’s clear these chefs know what they are doing.

Thank Janet D
Terry R, General Manager at Keys Dining, responded to this reviewResponded February 13, 2018

Hi Janet, Glad we can start your Sunday off right! thank you again for your positive review. I will be sure to let the Culinary team know what a great job they are doing. Sincerely,

Reviewed January 8, 2018

Slipped into Hay River for some lunch and stopped into our favorite restaurant. Wow we had the Dash and it was a Noodle lish ish pasta dish that was rich and creamy and loaded with garlic, and freshly grated parmesan cheese. This place is becoming...More

Thank melady2018
Terry R, General Manager at Keys Dining, responded to this reviewResponded January 9, 2018

Hi Melady2018, Thank you for your positive comments, our Chef forwarded your review and we are both very happy you had such a pleasant experience with us. We strive everyday to be better for our customers and the next time you stop in I hope...More

Reviewed October 17, 2017 via mobile

Wasn't expecting much in Hay River but was pleasantly surprised by the quality and affordability of food at Keys. Ate there Friday and Saturday night. Sushi Saturday is definitely worth the money and time. Call to reserve a table, it was busy. Excellent sushi, especially...More

Thank Ashleigh M
Terry R, General Manager at Keys Dining, responded to this reviewResponded October 19, 2017

Hi Ashleigh, Very happy to hear you enjoyed you meals with us. Chef Plummer and his kitchen staff work very hard to make the Keys and the Doghouse Pub the best places to eat in Hay River. Sushi Saturday has become a hit, glad you...More

Nearby
Nearby HotelsSee all 3 hotels in Hay River
Ptarmigan Inn
60 reviews
.00 km away
Cambridge Executive Suites Hotel
22 reviews
.15 km away
Nearby Restaurants
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Ptarmigan Inn
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Nearby Attractions
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.00 km away
2 Seasons Adventures
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Riverview Cineplex
3 reviews
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Canoe North Ltd.
10 reviews
.62 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$30
Cuisine
Canadian, American
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Takeout, Wheelchair Accessible
Good for
Child-friendly, Business meetings
Location and Contact Information
  • Address: 10 J Gagnier Street | Ptarmigan Inn, Hay River, Northwest Territories X0E 1G1, Canada
  • Location: Canada  >  Northwest Territories  >  Hay River
  • Phone Number: +1 867-874-6781
  • E-mail
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