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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Canadian, Fast food
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout
Reviews (34)
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Traveller rating
15
7
2
2
8
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Time of year
LanguageEnglish
Traveller rating
15
7
2
2
8
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Reviewed October 29, 2023

Don’t use their on the fly online ordering system. I’m out almost $50 and a couple hours of my life. Ordered one garlic fingers online and it said: ERROR: The transaction has been declined because of an AVS mismatch. The address provided does not match...billing address of cardholder. So I entered it again and it said: ERROR: A duplicate transaction has been submitted. I called and they said they didn’t get the order. I checked my bank account and it had come out twice ($24.71 x2) I went in and the owner called and said he can’t give me my money back or any food because on their end it said it was declined. I had to leave eventually because the owner gave up on me and they closed early for some reason. Also last time I used the online ordering system they said they never got the order. I ordered it after work and went to pick it up and ended up waiting an hour for it and walked out and waited in the car. They ended up bringing it out to me. The owner gave me dates I had purchased there before and I checked and it came out of my bank account yet he claims he didn’t get the money. How can you run a business like this?More

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 3, 2022

I had a problem with an order, Alex reached out to me quickly and resolved my problem beyond my expectations. Thank you so much for the great customer service. Nice to show he cares.

Date of visit: January 2022
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Reviewed August 24, 2021

I'm a regular customer of charlies and tonight just wasn't the same. We ordered 2 donair poutines. We were told 30 minutes but waited over an hour. The staff were rude, the fries were soggy and they forgot the donair sauce. Come on guys...

Date of visit: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 15, 2021

.Just wanted to order a pizza. Called and got some Hindi chick who I could not even understand. I said: "What is the best deal for twenty dollars?" And she said blah blah blah but then she said they had an 18 inch with three...toppings for 20 dollars. So I ordered it. 15 minutes later she calls me back and says they have to charge me 3.50 plus 1.50 for the three toppings as she had mis-quoted the price. I said well you never told me the correct price when I was ordering it, so I should get it free. Not the pizza, but the deal. She whines and says "But she already made it.." sorry, not my problem... Then she says she has to talk to somebody and then comes back and says sorry, no, it will be 27 dollars. So I said fine, then I cancel my order. Then she says ok we will do it for the price originally stated. Then I wait another half hour and no pizza. So I call back and she says ok it is only 2-3 minutes away and you have to pay an extra 3 dollars for delivery, so with tax it will be 26 dollars..I say ok, just bring it over...then I wait another few minutes and still no pizza so then the phone rings and it is Charlie himself...he says :We can't give that pizza to you for twenty dollars. I say" Fine, nevermind, then hang up.More

Date of visit: January 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 20, 2020

Just got a donair from there. Absolutely disgusting. The meat tasted like hamburger loaded with pepper and really dry. I called to complain and got told to f%#k off and was hung up on. I have got pizza there in the past, but the toppings...are skimpy. When I buy something expect my moneys worth. Your not getting that here. noticed a guy working in the back whom looks like he just crawled out of a dumpster. I will never go there again.More

Date of visit: October 2020
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Reviewed July 23, 2020

Service was great, price was biiiiiit on the pricey side but that's, ok. bit sad they did not have eat-in (even before covid-19) pizza and garlic fingers tasted AMAZING. a bit of a long wait but I do not mind. also there is deals galore,...perfect for a kids birthday party!More

Date of visit: July 2020
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Reviewed April 30, 2020

Friendly service, pizza crust was really good, very tasty pizza. Recomended by a family member, she wasn't wrong!

Date of visit: April 2020
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Reviewed November 29, 2019 via mobile

Poutine was really good. Baked with cheese! Excellent. The pizza, not so much. Undercooked. We had to pop it in the oven when we got it back home.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 1, 2019

Went in to pick up a couple pizzas I had ordered and when paying the debit card reader asks if I'd like to leave a tip. What's next? Tipping at McDonalds? lol

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 13, 2018

Was surprised to see an online order option after visiting their website to view their menu. The 5% off coupon that was advertised on their website came up expired when I used the code. Ordered anyway. After 30 minutes I thought I'd call to see...what the wait time was as my checkout receipt didn't specify. When I phoned I was told "nothin came through online"...and.."sometimes the online ordering works and sometimes it doesn't". If a business can be that nonchalant about their ordering service working... I have no desire to attempt to re-order from them.More

Date of visit: September 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 13, 2018

This place reminds me of the real authentic Nova Scotian version of pizza. Dont forget about the Poutine and ask for real bacon bits on your garlic fingers!!

Date of visit: January 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 9, 2017 via mobile

We stopped in for a quick 'n easy meal, double bacon cheeseburger and single plain cheeseburger, and two large fries. We didn't think to check the prices given it was such a simple meal, so imagine our shock when we saw the bill for $24+....One large fries is enough for two adults with leftovers, so keep that in mind. They were the nice home style fries you often get at a chip wagon in a peat dish, although a bit soggy. $3.99 for a large that'll modestly feed a family of four is pretty good. The double burger ... what a mess. Bacon was good, I'll give them that. The patties are large, thick and compacted for a very filling bite. It would've been a very dry beef, but luckily they smothered it in ketchup and mustard to the point where you can't even taste the meat. Thankfully the bacon was still palatable. Should you wish to try the burgers, be sure to ask them to go easy on the condiments. We will not be trying the burgers again primarily due to the prices. Yes, pub prices for burger and fries are comparable, but this is a road side restaurant with much poorer quality and presentation. The prices should reflect what you get and in this case the difference is staggering.More

Date of visit: February 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adel J, Owner at Charlie's Pizza, responded to this reviewResponded August 11, 2017

Thank you for your response, sorry for the soggy burger I will be more than happy to replace the burger for you with less dressing, give us another try for the burger we will make sure its done to your satisfaction, Thanks again Adel Jbeili...More

Reviewed July 19, 2017

Stopped in a quick bite to eat. Friendly family ownership - complete with the young boy helping out and having conversation with the customers. Pizza and fish and chips menu. Lots of local traffic. Support the local eatery. Drop by and enjoy.

Date of visit: July 2017
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Reviewed May 26, 2017 via mobile

Large fish and chips and two subs. Don't know HOW it could be any better. :). Hala was awesome Would definitely recommend

Date of visit: May 2017
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Reviewed June 21, 2016

I have ordered from Charlie's on many occasions over the years. The service and food has been good. The last time I ordered, their delivery man was extremely rude. I asked him a questions about my order, and with great impatience he told me that...he would take the order back if I didn't want it. I am not sure how a question turned into his rudeness and taking back my order. He upset me very much and there was no need. To make matters worse, he had the smell of alcohol on his breath. Having worked for the liquor corporation. It was part of my job to make sure that anyone who was drinking didn't purchase alcohol. I do know the smell of it on someones breath and it was on his. He was rude, impatient and in a general bad mood that day and he took it out on me. after he said he would take the order back twice I said go ahead and we ordered from another pizza store in town. So I was upset, and my family had to wait for another delivery. A very unhappy and disrespected customer here. I contacted Charlies and I spoke with a woman who assured me she would speak to the manager. I never heard back from anyone regarding this incident. As I mentioned earlier. My previous experiences with Charlies has been good and this was just a bad one from the rest. However that is all that it takes to lose a customer. I have since ordered for pizza, but not from Charlies.More

Date of visit: May 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CHARLIE'S PIZZA, Bridgewater - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Charlie's Pizza

Yes, Charlie's Pizza offers takeaway services.

Yes, Charlie's Pizza offers delivery services.

Charlie's Pizza is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3
  • Value: 3.5
  • Atmosphere: 3