We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frankie & Benny's

Unit 14 | Pemberton Retail Park, Llanelli SA14 9UZ, Wales
+44 1554 740150
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent20%
  • Very good24%
  • Average20%
  • Poor16%
  • Terrible20%
Travellers talk about
Closed Now
Italian, American, Pizza, Diner, Vegetarian Friendly, Gluten Free Options
$$ - $$$
Unit 14 | Pemberton Retail Park, Llanelli SA14 9UZ, Wales
All Details
Write a ReviewReviews (260)
Traveller rating
Traveller type
Time of year

1 - 10 of 259 reviews

Reviewed 1 week ago via mobile

What a terrible experience! To start First tray of drinks got spilt at the table by the waiter. Then after 10 mins another waiter brought out 2 starters, which weren’t actually ours - they were for the table behind us ! Then 20mins later they...More

Thank japmanjap
Reviewed 2 weeks ago

Had dinner here last week. Food usual standard and not a bad price. Staff were charming. But it was very cold, I had my coat on all the way thru dinner. I know the weather was cold, but my husband reminded it was cold here...More

Thank dragon057
Reviewed 2 weeks ago via mobile

Brilliant value if you download the app! Whether it’s breakfast, lunch or an evening meal it’s always enjoyable! Frankie and Benny’s is one of my favourite chain restaurants!

Thank Christopher E
Reviewed 2 weeks ago via mobile

Visited here before the scarlets match, didn’t book but were offered a table straight away, staff were lovely the did mess up on the order but easily done, ordered a foot long hot dog but was given 6inch not a problem my husbands eyes are...More

Thank aimeedav89
Reviewed 3 weeks ago via mobile

Food was awful. Service was even worse. Manager was nice. But the man serving us was miserable, his uniform was scruffy. Didnt speak when serving the food, not to mention the dirty finger nails as they brushed against the food as he served it 🙈....More

Thank rose k
Reviewed 4 weeks ago via mobile

What's horrible experience! Long wait for disgusting food - cold meatballs and pizza so tough it couldn't be cut and with no flavour. When asked for some dessert menus we were rudely practically thrown a handful of about 20 for our party of 9. Complained...More

Thank Jane K
Reviewed 4 weeks ago

Visited for a quick lunch. Shown to our table by a lack lustre member of staff, we had to wait 25 mins for our food order to be taken and had to wait another 30 mins for it to arrive. I could see our food...More

Thank Helen T
Reviewed 13 February 2018 via mobile

We took our children and geandchildren out for a special treat. What a disaster. Terrible service althougj the overworked waitress for our table did her best under the circumstances. Two waiting staff had to wait at table and pour all drinks. Two staff in the...More

Thank WelshDragon25
Reviewed 11 February 2018 via mobile

Booked a table for 8.15. We turned up on time to find our table wasn’t ready. Ended up waiting till 8.45 to be seated. Only a handful of tables in the building. Not very apologetic but lots of excuses made “it was busy when you...More

Thank Meg L
Reviewed 11 February 2018 via mobile

A reasonable sized Frankie & Benny's with a nice bar area and usual seating style for this brand. Took a little wait go be seated at around 11am on a Saturday morning. It wasn't busy and this lack of attentive service was sadly a feature...More

Thank MissVOnTour
Nearby HotelsSee all 10 hotels in Llanelli
Premier Inn Llanelli Central East Hotel
401 reviews
.39 km away
Travelodge Llanelli Central
410 reviews
1.87 km away
Miramar Hotel
102 reviews
2.09 km away
Vista Hotel
118 reviews
2.23 km away
Nearby Restaurants
The Star Carvery and Grill
572 reviews
1.47 km away
Migels fish bar
60 reviews
.95 km away
Sessile Oak
919 reviews
.13 km away
Costa Coffee
62 reviews
.02 km away
Nearby Attractions
Millennium Coastal Park
169 reviews
3.34 km away
Funsters Play Factory
59 reviews
6.49 km away
Llanelly House
292 reviews
2.18 km away
WWT Llanelli Wetland Centre
362 reviews
.63 km away
Questions & Answers
Get quick answers from Frankie & Benny's staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Good for
Child-friendly, Kids, Groups
Open Hours
9:00 a.m. - 10:30 p.m.
9:00 a.m. - 11:00 p.m.
9:00 a.m. - 11:00 p.m.
9:00 a.m. - 11:00 p.m.
9:00 a.m. - 11:00 p.m.
9:00 a.m. - 11:00 p.m.
9:00 a.m. - 11:00 p.m.
Location and Contact Information
  • Address: Unit 14 | Pemberton Retail Park, Llanelli SA14 9UZ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Carmarthenshire  >  Llanelli
  • Phone Number: +44 1554 740150
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing