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Frankie & Benny's

$$ - $$$
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Unit 14 | Pemberton Retail Park, Llanelli, Wales
09:00 - 23:00
Open now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW via mobile

Always had great food and great service from here and in all the restaurant I go to in Swansea and Cardiff ones all the same food is amazing and staff fantastic and very good for money

Thank Kat H
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Attended for family occasion with adults and children. The place was virtually empty yet it took ages from being seated to getting our food. I had Spag Bol which was bland, lacked flavour without adding the cheese...got half way through and found half a chip... Went further and found the remains of two further chips. I was not sure if... More 

Thank Thruxton999
Level Contributor
67 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We met up for a birthday lunch! Food was quite tasty and efficient! The menus were messy and sticky! They did have two special offers for lunches! Unlimited drinks for £2.95

Thank Mari J
Level Contributor
30 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Nice staff nice food we had burgers and salad and chips .the sharing dessert was fab too the burgers are on offer if you have the app you need one for each person though or you won't have the reduced price..The toilets are dismal broken lights broken dryer shortage of loo paper and soap too. One tap constantly running.Apart from... More 

Thank holslover_9
Level Contributor
97 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 5 weeks ago

You can see why the company is struggling. The service was apathetic and despite being quiet on a Monday night at 6pm there was food debris in the floor under many tables in cleared. Service was slow and the burger offer advertised as all burgers for £5.95 was limited to one per group which was only told to us at... More 

Thank Bondrr
Swansea, United Kingdom
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 21 January 2017

I have visited this restaurant on several occasions at both lunch time and dinner. I noticed the food is usually left on the pass for several minutes before collected by the waiting staff & is often served to the diners cold. Once when i visited the restaurant had a festation of flies, they really should have closed. Drinks are expensive... More 

Thank natcole2015
Llanelli, United Kingdom
Level Contributor
16 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 January 2017 via mobile

Where do I start? We've been to this place months ago and in all fairness it was ok then. This time everything was awful. Firstly, the bruschetta starters were pathetic! Three tiny pieces of cardboard bread with a few tomatoes on the top. Really poor compared to the last time we ordered this. My husband & I ordered simple pasta... More 

Thank Neg73
2 reviews
1 of 5 bubbles Reviewed 9 December 2016 via mobile

Our family visited the Llanelli Frankie and Benny's restaurant for my husband and son's joint birthdays. I advised staff it was a joint birthday on arrival and gave them a cake and candles. All was fine at first with our orders being taken promptly and starters arriving fairly quickly. However we did noticed large sections of wall tiles missing above... More 

Thank ChickenLittle85
Level Contributor
23 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 November 2016 via mobile

Have eaten here lots of times but was a little disappointed today 😕 food was quite nice but my husband just had a plain cheesburger with chips( very small portion) and it was 11.45 thought that was a bit of a cheek seeing as my two courses was only 10.45. Lunchtime specials r much better value main menu too pricey... More 

Thank Maria w
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 November 2016 via mobile

We went as a family treat to our local restaurant as I had a voucher to use. The staff were really friendly and helpful. We all loved our food even though my wife's steak was a bit over cooked she still thought it was really tasty. The only other negative point was that at times it got a bit smoky... More 

Thank Artchappy

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Pizza, European, Diner
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Unit 14 | Pemberton Retail Park, Llanelli, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Carmarthenshire  >  Llanelli
  • Phone Number: 01554-74-01-50

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?