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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Fast food, Canadian, Italian
Meals
Lunch, Dinner
FEATURES
Delivery, Takeout, Wheelchair Accessible
Reviews (37)
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37 results
Traveller rating
16
12
3
1
5
Traveller type
Time of year
LanguageEnglish
Traveller rating
16
12
3
1
5
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Reviewed December 8, 2021

If I could give Crusty Pizza Port Perry a zero star review I would. I ordered a pizza and panzo for delivery. It arrived an hour and a half later, and the order was wrong. When I called to advise them that it was wrong...I was told that was what was written down, and that was what I ordered. I told them that was not the case as I would never order spicy sausages on my pizza or mushrooms for that matter. I was told by the girl on the phone that I could either get a credit or I could have them remake the panzo and they would bring it to me in an hour. I told her that was fine I would wait the hour for the correct panzo. 10-15 minutes later I get a phone call back from the same girl who advised me I would have to pay another delivery charge for their mistake if I wanted my order 🤯. I told them there was no way I was paying for their mistake and that I would appreciate my correct order delivered. She then proceeded to tell me I was in the wrong and that when I had placed the order the girl had confirmed my order twice. This was not the case as I would have told them they got the order wrong. So basically they called me a liar and then refused to bring me my panzo. My options, according to the girl were to come in for a refund, pay for the extra delivery charge or come in and get my own corrected panzo. I told them I would be in for my refund. I get all the way to the store and the girl refuses to give me a refund. Tells me I can take my pizza and leave. She refused to give me a managers name, refused to give me the owners name, refused to give me any information. Essentially they took my money and made me the wrong order and wouldn’t give me my money back, that they yet again told me I would get over the phone. I spoke to their ‘manager’ this morning who in no short words told me to go elsewhere and then proceeded to yell at me and hang up on me. It’s no wonder the employees act this way if this is how the manager acts. I would highly suggest they work on their customer service!More

Date of visit: December 2021
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 20, 2021

This was our first time trying Crustys Pizza. Found the dough cooked right through, no grey matters. Will come here again.

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 5, 2020

Best Pizza in PP. Good value, fast and tasty. We don't go anywhere else. Friendly staff behind the counter.

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 3, 2020 via mobile

Located on the main strip in Port Perry, there is ample parking. They also have gluten free, however there were none when I went. Not sure about a Wi-Fi, however depending on where you park there is a pokemon gym!

Date of visit: August 2020
Helpful?
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Reviewed August 30, 2020 via mobile

Doughy pizza with grizzly bacon, Yuck. Don’t waste your money. However, if you decide to give it a try, be prepared to be unwelcomed by rude employees who are inconvenienced by you order.

Date of visit: August 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 31, 2019

We used to love this place but lack of toppings and over all quality have gone right down hill. Will not return untill staff are replaced. Try papas pizza land instead So disappointed yet again

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 18, 2019

Very friendly, great pizza and excellent prices. Will order from here all the time now. The pizza was exactly as ordered and piping hot.

Date of visit: March 2019
Helpful?
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Reviewed February 7, 2019

Not a restaurant, but take out. There is a counter to stay and eat, but seating is very limited. Majority of people do take out. Great pizza. we buy from them frequently.

Date of visit: January 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 17, 2018 via mobile

We are new to Port Perry and decided to try Crusty Pizza since they were able to do a gluten free pizza for my friend, and I had a regular pizza. Both were fantasizing! Very fresh, very tasty, I really don't get the couple of...negative reviews posted.More

Date of visit: April 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 29, 2018

I heard great things about this place but I was very disappointed with it. The dough had no flavour at all, the sauce wasn't the greatest and the price total was different when they came to the door than what I was told on the...phone. The girl (who was nice btw) that delivered it said they probably didn't add the delivery fee...which was annoying because I had worked out the cash and tip and had to go back upstairs to get more money. Anyways, there are so many great pizza places that I probably wont give it a second shot.More

Date of visit: December 2017
Helpful?
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Reviewed December 18, 2017

We ordered a 3 topping pizza with pepperoni, mushroom on the whole pizza and 2 half toppings. I was charged for 4 toppings. when i called I was told that is the way we do it and she is just the front desk girl. I...feel so ripped off that is stealing! they should tell people! very poor customer service!!More

Date of visit: December 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 19, 2017

I got a x large pizzia was the worst i have ever had was like chewy rubber i t called the store was told by the guy that answered the phone that dont know he diden,t make it all pizza go out the same No...offer to make me aonther what a wast of $30 will never go back and i sure my friends wont eitherMore

Date of visit: November 2017
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 1, 2017

I love the Pizza here! I don't typically have Pizza but when we do this is a family favourite. I also like to order a side of wings when we do pizza. ...I almost didn't order here the other night because my last wing experience...was poor- very small wings. The order taker said they had just started a new supplier within the last couple months so we tried the wings again...while I admit they were very tasty, they should be called mini wings- Crusty Pizza? IMO you either need to make your wings better to match your pizza, reduce the wings to half price to compensate for their size, or take them off the menu altogether. I'd like to give you a 5 but I just can't because of the wings -They are currently poor value.More

Date of visit: October 2017
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Reviewed October 14, 2017

This review is actually about the Fenelon Falls location, but seeing as it's fairly new, it's not on their web site yet. It's the new player in town and we were not disappointed, The pizza was very good, at least in my opinion. Don't think...they have to worry about the competition in town.More

Date of visit: October 2017
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Reviewed August 22, 2017

I found it necessary to feed a small crowd so pizza made sense. Crusty Pizza was terrific. I ordered 2 large pizzas...one was meat lovers and the other a Canadian. The crust was an original style that I remember when I was a child...a bit...thicker but very tasty. There were lots of toppings on the crust. My guests all wanted to know where I got the pizza. That was a very good sign. The pizzas came with 4 cans of pop.More

Date of visit: August 2017
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CRUSTY PIZZA, Port Perry - 5-1869 Scugog St - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Crusty Pizza

Yes, Crusty Pizza offers takeaway services.

Yes, Crusty Pizza offers delivery services.

Crusty Pizza is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4