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The Tramway

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Bar, British, Pub
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167 Victoria Road West, Thornton Cleveleys FY5 3LB, England
+44 1253 858329
Website
Today
08:00 - 22:00
Closed now
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Hours:
Sun - Sat 08:00 - 22:00
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286 Reviews from our TripAdvisor Community

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Showing 286: English reviews
Blackpool, United Kingdom
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Went for dinner early on a Saturday night and had a totally appalling experience! Carvery had run out of meats, potatoes, Yorkshire puddings and gravy! Tables were missing cutlery and napkins! How difficult is it for the duty manager to make sure that things are restocked regularly? This place is going rapidly downhill unfortunately - we used to eat here... More 

Helpful?
Thank scottysue
Blackpool, United Kingdom
Level Contributor
77 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW via mobile

Came here with friends because we wanted to meet in a place we could both get to! Never again! 1st of all there wasnt any cutlery on the table had to go and get them the same for napkins! We ordered pizza for 3 as we all fancied salad with it? Mmm no lettuce no cucumber no coleslaw infact not... More 

Helpful?
1 Thank maxine h
Dom D, Manager at The Tramway, responded to this review

I’m so disappointed to read about your experience and really hope you will accept my apologies. I agree with you that the customer care offered by my team, the errors in food service and the quality of the food served fell short of our expectations. As a result, I’ll be focusing on these issues to fully understand where we went... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago NEW via mobile

Attended today for lunch was dead waited ages for food had a turkey bagette the turkey was as dry as a bone bread was as well chips were bland and cold won t be going again.

Helpful?
1 Thank Emma B
Dom D, Manager at The Tramway, responded to this review

I’m so disappointed to read about your experience and really hope you will accept my apologies. I agree with you that the customer care offered by my team, the errors in food service and the quality of the food served fell short of our expectations. As a result, I’ll be focusing on these issues to fully understand where we went... More 

Blackpool, United Kingdom
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Good selection but eggs rubbery - hard fried! though fresh eggs were supplied when requested. Staff pleasant enough.

Helpful?
Thank feelingfree2016
Dom D, Manager at The Tramway, responded to this review

I’d really like to thank you for taking the time and trouble to give your valuable feedback. This allows us to spot and correct areas for improvement, making sure our guests have a great time when they visit us. More 

Fleetwood, United Kingdom
Level Contributor
45 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

went with family, service was good and restaurant was clean. 2 had carvery which was typical run of the mill. 1 had pie which was ok, finally the last was vegetarian so they had the macaroni cheese which was hot but very average. The thing that let it down was that they were told to help themselves to the salad... More 

Helpful?
Thank DexDeb
General Manager A, Manager at The Tramway, responded to this review

Dexdeb, thank you for taking the time to leave us feedback. Regards Gill AM More 

Blackpool, United Kingdom
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Terrible food and way overpriced for the food they provide. My wife and I paid for a Sunday Carvery and the meat was that dry and tough I could not cut through it with my knife and was that dry I almost choked trying to swallow it... If you want my advice you should avoid this terrible terrible place

Helpful?
1 Thank Iampaulsimons
General Manager A, Manager at The Tramway, responded to this review

We regret that you had a negative experience with us, but are glad you brought this to our attention. Regards Gill AM More 

Blackpool, England, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Carvery good, tea pot presentations filthy and had to ask for clean cutlery too. Clean your kitchen act up Tramway.

Helpful?
Thank John H
Steph R, Manager at The Tramway, responded to this review

Having read your comments, I can see we’ve let you down and appreciate your disappointment. Our aim is to treat each customer as a guest in our own home – clearly this time we’ve failed and the team and I are truly sorry. Regards Steph Ramsden More 

St Helens, United Kingdom
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 February 2017 via mobile

We went for sunday carvery. Its quite a walk from the town centre. Had wait an hour for food. Staff said they had been busy and had ran out of meats. After an hours wait it was nothing out of the ordinary. Some of the veg was cold by the time the meat came. Wouldn't go back to be honest... More 

Helpful?
Thank gillpenk
Steph R, Manager at The Tramway, responded to this review

We regret that you had a negative experience with us, but are glad you brought this to our attention. We will take your comments on board and use them to improve Regards Steph Ramsden More 

Blackpool, United Kingdom
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 18 February 2017 via mobile

Went yesterday food awful, meat dry as a bone, veg well past sell by date. Manager agreed and gave us a full refund, won't be going there again any time soon.

Helpful?
Thank johnt1955
Bispham, United Kingdom
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 8 February 2017 via mobile

Went here today(8/2/2017)with sister for dinner after telling her how happy I'd been on previous visits - well not today I wasn't, we got there about 1.30pm and ordered carvery meals about 1.45pm. After getting drink we then went to the carvery area to get food - only dry scraps of turkey left/no pork-gammon and half small joint of very... More 

Helpful?
Thank chazmone
Tramway C, General Manager at The Tramway, responded to this review

Chazmone, we regret that you had a negative experience with us, but are glad you brought this to our attention. Please except my sincere apologies, we will take you comments on board to improve in the future Regards Steph Ramsden More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$4 - US$9
Cuisine
Bar, British, Pub
Meals
Brunch, Drinks, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Waitstaff, Parking Available, Highchairs Available, Full Bar, Reservations, Outdoor Seating, Buffet, Seating, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Cash Only, Free Wifi
Good for
Child-friendly, Kids, Groups, Cheap Eats
Open Hours
Sunday
08:00 - 22:00
Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: 167 Victoria Road West, Thornton Cleveleys FY5 3LB, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Thornton Cleveleys
  • Phone Number: +44 1253 858329
Description
Breakfast, Carvery, Pizzas and Burgers

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Tramway and other visitors
2 questions
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Mandurah

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Questions? Get answers from The Tramway staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?