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Martins Pond

The Green | Potten End, Berkhamsted HP4 2QQ, England
+44 1442 864318
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Overview
  • Excellent62%
  • Very good22%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“sea bass” (46 reviews)
“cashew sauce” (6 reviews)
“mash” (27 reviews)
Closed Now
All hours
CUISINES
Bar, British, Pub, Gastropub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Green | Potten End, Berkhamsted HP4 2QQ, England
All Details
Write a ReviewReviews (553)
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1 - 10 of 553 reviews

Reviewed 1 week ago

We went to The White Hart in Whelpley Hill for lunch but unfortunately the kitchen was closed for refurbishment, but the Manager (Iain?) apologised and suggested that we visit his sister pub in Potten End. He offered to book us a table and would make...More

Thank PLM76
Chris B, General Manager at Martins Pond, responded to this reviewResponded 1 week ago

Hello there Thank you for taking time to leave us a review. We’re really happy to hear that you enjoyed your meal at Martins Pond. It was our pleasure to look after you. Hope to see you again soon as we now have a brand...More

Reviewed 2 weeks ago

Martins Pond used to be a local favourite with great reasonably priced lunches. However, since it changed hands, food and service standards have dropped and no longer the popular meeting place. I might be wrong and it might have picked up in last few months.More

2  Thank chrisecart
Chris B, General Manager at Martins Pond, responded to this reviewResponded 2 weeks ago

Good Afternoon Thank you very much for leaving your comments We very confident with the product we’re delivering and the service we provide. On the rare ocassion things dont go according to plan but we learn from all feedback we receive, and quick! Generally, the...More

Reviewed 2 weeks ago via mobile

Starters pate and bread dry crumbled on use,Sunday roast over priced and poor ,it was not hot but Luke warm beef was over cooked. potatoes roasted ? Gravy very peppery. hosting not very attentive. Have ate here in the past will avoid in future. No...More

2  Thank jamesHerts
Chris B, General Manager at Martins Pond, responded to this reviewResponded 2 weeks ago

Hello there Thank you so much for taking the time to leave your feedback. We work very hard to ensure the food and service is top notch but its clear we fell short on this ocassion. I assure you we usually get things just right...More

Reviewed 3 weeks ago via mobile

I visited Martin’s Pond with my mother-in-law. We only wanted a light lunch so ordered the chicken liver parfait with ‘crusty bread’. The dish was very disappointing.. the pate was bland and watery. I was expecting a nice fresh French baguette or bloomer but the...More

1  Thank Jacquiberg
Chris B, General Manager at Martins Pond, responded to this reviewResponded 3 weeks ago

Good morning Thank you very much for your comments Your feedback will help improve our operations. The menu does have lots of choice and we do have some amazing specials that our talented chefs create on a daily basis so do try us again Best...More

Reviewed 4 weeks ago via mobile

Fantastic food well exceeded my expectation . The chefs went above and beyond . ⭐️⭐️⭐️⭐️⭐️ curtis Jones thanks guysMore

1  Thank Curtis J
Chris B, General Manager at Martins Pond, responded to this reviewResponded 4 weeks ago

Good morning Thank you ever so much for your review sir! It was an absolute pleasure to look after you for this special ocassion. Hope you’ll think of us for any future celebrations. Lots of great events planned at the pub for 2018 too. Take...More

Reviewed 15 January 2018

Went here for a birthday meal. First the positives, the serving staff were all faultlessly polite and friendly especially the younger lad who served us. Most in our group had Sunday roasts which were excellent, decent quality food and very generous portion sizes even considering...More

1  Thank Chris W
Chris B, Manager at Martins Pond, responded to this reviewResponded 5 weeks ago

Good afternoon Thank you ever so much for your comments. Sorry to hear you didnt get the experience we strive to provide. All points will be taken on board immediately and this feedback will really help us to improve our service so thank you again....More

Reviewed 14 January 2018 via mobile

We had heard some bad reviews since this place changed hands so were expecting slow service... What we weren't expecting was raw roast potatoes, Yorkshire puddings which were cooked on the top and an inch of raw batter on the bottom. The meat was delicious,...More

1  Thank Claire F
Chris B, Manager at Martins Pond, responded to this reviewResponded 15 January 2018

Good afternoon Claire Thank you so much for leaving us your comments. Im very sorry that your experience was not the one we usually provide our customers. However, we really do value any comments and we will use this feedback to improve our operations immediately....More

Reviewed 4 January 2018 via mobile

Visited for a pre Christmas drink with family. The service was much better than December 2016. They also offered free Yorkshire Puddings for everybody in the pub which was a very nice gesture. Will visit again when visiting family again.More

1  Thank Keith H
Chris B, Manager at Martins Pond, responded to this reviewResponded 5 January 2018

Hi there Thank you ever so much for your review. Always a pleasure to look after you in any way we can. Cant beat free yorkshires puds! Why not eh?!😀 Hope you’ll try our menu next time. There are some fantastic dishes to get through....More

Reviewed 4 January 2018

7 of us had a lovely meal NYE followed by a great quiz. The staff were so friendly and attentive and made the evening very enjoyable. The prizes were very generous and having donations to charity rather than charging for the quiz is to be...More

1  Thank crusoe4
Chris B, Manager at Martins Pond, responded to this reviewResponded 5 January 2018

Hello there! Thank you so much for taking the time to leave a review. So glad to hear you enjoyed the quiz. It was a pleasure looking after you! Watch out for some great events coming in 2018! See you again soon! 😀😀

Reviewed 2 January 2018 via mobile

Charming servers made the mundane fish and chips perk up. Basic food good service, clothes left smelling strongly of fish, suggest better quality kitchen ventilation.More

1  Thank Colin D
Chris B, Manager at Martins Pond, responded to this reviewResponded 4 January 2018

Good morning to you What a shame. Only 3 stars. Really surprised with this as our fish and chips always gets really good feedback so im very sorry to hear that you didnt feel the same way. We aim to provide really good quality, hearty...More

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Questions & Answers
HillsRen
26 January 2016|
AnswerShow all 7 answers
Response from JayBaillie | Reviewed this property |
They do offer daily specials and also currently have a special offer on their website. I have always found Martin's Pond an excellent place to eat out and have recommended it to numerous people who have then come back to... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$11 - US$35
Meals
Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Child-friendly, View, Kids, Special Occasion Dining, Groups, Local cuisine
Open Hours
Sunday
12:00 p.m. - 10:30 p.m.
Monday
12:00 p.m. - 11:00 p.m.
Tuesday
12:00 p.m. - 11:00 p.m.
Wednesday
12:00 p.m. - 11:00 p.m.
Thursday
12:00 p.m. - 11:00 p.m.
Friday
12:00 p.m. - 11:00 p.m.
Saturday
12:00 p.m. - 11:00 p.m.
Location and Contact Information
  • Address: The Green | Potten End, Berkhamsted HP4 2QQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Berkhamsted
  • Phone Number: +44 1442 864318
  • E-mail
Description
Iain, Chris and the team warmly welcome you to Martins Pond. As valued guests to our lovely country pub,we aim to exceed your expectations from the moment you enter,delivering the friendliest service possible within a relaxed & cozy atmosphere. Being passionate about our business we endeavour to provide the best quality produce and have selected local suppliers to ensure outstanding results. We have extensively refurbished the pub to create a wonderful space for any ocassion, whether it be a leisurely lunch, family dinner, or just a few cheeky drinks!
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