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RATINGS
Food
Service
Value

Details

CUISINES
Japanese, Sushi, Asian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (69)
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61 results
Traveller rating
17
18
12
4
10
Traveller type
Time of year
LanguageEnglish
Traveller rating
17
18
12
4
10
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Reviewed October 23, 2020

Order something in due form, they did not deliver what I have ordered, but did collect all dues for what I have ordered. Call them back, now I would have to go to the resto to get the food or my credit.... This is OUTRAGEOUS....Then they tell me call Skip Food to get your credit... This sound like I DO NOT CARE ABOUT YOU AND GET OFF MY CASE. Well I wish someone will understand this one. You guy's have good food but real poor judment on your customer service.... I will keep saying the same for time to come... You suck as far as customer service since I have reallzed you do not care.... so why should I now care about you, you robbed me for a 13.99 dish and tell me to get lost Nice moveMore

Date of visit: October 2020
Helpful?
Reviewed March 16, 2020 via mobile

Had sushi with the family twice within a month. Service could be faster at times, but I understand it is always busy.had ordered a few times and they never got the order wrong or forgot an item.loved the tempura and the salmon and tuna tartare

Date of visit: February 2020
Helpful?1  
Reviewed January 26, 2020

We have yet to walk into the restaurant, but we order from them about once every 6 weeks. For delivery sushi, you can't go wrong: quite fresh, good portions and decent price!

Date of visit: January 2020
Helpful?2  
Reviewed January 20, 2020 via mobile

Very good Sushi, fresh ingredients. Fast service. Great location. I visited on a Sunday evening. Food arrived very fast, exact order received. Just the order in which the food arrived was a bit mixed up (got the soup after few sushi rolls).

Date of visit: January 2020
Helpful?
Reviewed January 3, 2020

He kicked me out of restaurant because I asked him why you charge me for kid and just a te Two bits, impolite waiters and useless manager 👎👎👎👎👎👎👎👎👎👎👎👎👎thumb down you can't kick me or service again if I come don't recommend AT ALL. Less than...0 review. VERY BAD ATTITUDE WAITERS TUZ ANGRY BIRDS 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 shameless restaurantMore

Date of visit: January 2020
Helpful?
Reviewed November 9, 2019

A waitress accuses us waste food by open up a tissue covers my two years old's vomiting. he put a whole avocado role in his mouth and vomits it out. I try to explain this to the waitress but she emphasized that you cannot hide...food in a tissue and show it to her coworker in front of their sushi station. I reach out to the manager to complain but the manager said that it is a misunderstanding and no apologize. five minutes later, the manager with the waitress come back saying that we hide food in another tissue earlier. I ask them if they can get all the waste they collected from the table so that we can see who is lying. the manager refuse my request and refuse to apologize. We are regular customer eat here almost every two week, never thought this will happen to us.More

Date of visit: November 2019
Helpful?
Reviewed October 9, 2019

Although it is an '' all you can eat '' place...It is not a buffet..Sushi are ordered on an electronic pad and made to order. Quality of food much better than buffet style Sushi place

Date of visit: September 2019
Helpful?
Reviewed September 24, 2019

We go usually once a week. Have never had anything we did not like. It is fun to have Michelle serve, she makes it a very enjoyable experience. Can't wait to go back (tonight probably).

Date of visit: September 2019
Helpful?
Reviewed September 12, 2019

I have been here a few times and by far this was the best experience I had food-wise. The service is still wonky in that whatever plate is ready first gets served first, so there is no order to the meal. As well it seems...every waiter covers every table, most were nice, one or two were a little on the grouchy side. The only young lady that served us was the best. Great smile and a good attitude. The space is nice with some booths running along big windows on one side for a great view of the parking lot. The actual sushi "bar" is at the back. There is a commercial Coke refrigerator on one side of the bar with it's back turned towards the patrons. It honestly looks terrible. The back of the refrigerator needs to be covered with a suitable material that reflects the nice decor of the room. Relative to my other visits, the food was at it's best this time. The beef was tender, the tempura was served piping hot, the sashimi and nigiri tasted fresh and clean with the exception of the tuna. I ordered a beef and black pepper dish which was tasty and tender but contained no discernible trace of black pepper. I have never been a big fan of their sushi rolls, they always taste like they have been sitting around for too long in the refrigerator. To be fair Matsuno has enormous turnover so I am sure the sushi rolls can't be that old, but my taste buds keep picking up that pre-made and been waiting in the refrigerator quality. All in all most of what came out of the kitchen was pretty good food this go round. I just find it very expensive. Diner for 2 with water only was more then $70 with tax and tip. It's even more expensive on the week-end. If you are a big eater then I'd say give this place a try. If you have a small to medium appetite, it's not worth the money.More

Date of visit: September 2019
Helpful?6  
Reviewed July 3, 2019

we have all stomach disorder after visiting the restaurant. Canadian Food Inspection agency should check and inspect the food quality. You should not visit this place.

Date of visit: May 2019
Helpful?1  
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Questions & Answers
Ask a question
Evguenia I
October 29, 2018|
AnswerShow all 2 answers
Response from 669davew | Reviewed this property |
Not sure, they have a bar, I purchased some Saki at a reasonable price.
0
Votes
SergioC3986
May 15, 2017|
Answer
Response from Traveller_mom2 | Reviewed this property |
I think 15.95 for lunch and dinner is different for weekday and weekend. I believe 23 and 27.
0
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Frequently Asked Questions about Matsuno Sushi Fusion

Yes, Matsuno Sushi Fusion offers takeaway services.

Yes, Matsuno Sushi Fusion offers delivery services.

Matsuno Sushi Fusion is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5