We did enjoy our vacation at the beach, for the most part. We got the deluxe ocean view corner suite. Stayed for 7 nights. Great time of the year to be at the beach. Was surprised to not rate the hotel higher as it is has AAA's 4-diamond rating.
The pros for the hotel:
1) across from the beach
2) beautiful views
3) the pool is protected from the wind b/c of high walls (might matter to some, but we had some days with pretty heavy gusts)
Cons:
1) Windows do not open
2) a/c had a constant high pitched whine
3) room service was constantly lacking in complete service: missing TP, soap, laundry bag, etc, etc - nearly something everyday.
4) shower is skinny. Barely big enough for an avg size man
5) bed could be much nicer
6) corridor always smelled (thankfully the room did not)
7) No seating outside the hotel (although view from the restaurant is nice)
8) no option for beach chair or beach towels
What could've made it better for us?
- Windows that opened
- beach chair/towel provided
- corridors to not smell foul as it did
- not having to call the front desk repeatedly
We reported all the big issues either during or put up with somethings until checkout
Hope this helps someone else. :)