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double booked???

Perth, Australia
2 posts
double booked???

Hi everyone,

I'm going to Bali next week and I just saw my inbox the place that we paid to stay 4 days has been double booked. They just told me after 10 days that I already paid the whole amount. I'm just worried cause I'm going with my wife and daughter I'm really disappointed. What should I do?

cheers

Eddie

2 replies to this topic
Australia
Level Contributor
12,777 posts
31 reviews
1. Re: double booked???

Ask them where they intend sending you as you have paid. Sometimes you get an upgraded hotel. Otherwise you just have to book somewhere else and get your money back.

Bali, Indonesia
Level Contributor
6 posts
3 reviews
2. Re: double booked???

You could ask them to find nearby available space at least in the same level and rate or higher level and you pay the same otherwise you could tell them that you will write bad review of them. If they work professionally, will organize it to you with additional benefit to apologize.

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