I emailed Sunwing on Jan 17 to inquire about changing our reservation - avoiding Augas Azules and going somewhere else. I received a reply that my inquiry was in "priority sequence" and I should receive a reply within 48 hours.
Today is January 25th. I got a reply today. it said to call a travel agent.
We leave in 8 hours for the airport. LOL
Thanks, Sunwing. You ROCK!!
Aguas Azules it is, and with a good attitude. Hey, it's warmer than here