Beware of Locauto rent in italy. It offers cheap prices (60 euros for a week) but in reality it is the beginning of a nightmare.We rented a car for 1 week to visit the wonderful Sicily. We took possession of the car at catania airport.
And we did the pre-departure check; Damage, fuel level, bodywork, Everything is noted then it is a departure.
Note that we took a video while of verification he car before and after the handing over.
At the handover, we went around the vehicle; Petrol, bodywork and damage. The worker from LOCAUTO told us that the car had a perfect condition. GOOD! It is the time of the return then we go back to Canada. 2 days later, on returning to Canada, I received a notification from my bank, telling me that LOCAUTO charges me 380 euros on my credit card for damage and administration fees.
I call the customer service number and I am referred to the complaints department, no response...
I also write by e-mail to customer service and my bank to know my rights. We signed the form and made a video of the guy from locauto who said that the condition of the car is perfect.
3 days later other invoices arrive, total 600 euros !! Unjustified, fraudulent and dishonest. Beware