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Amaszonas flight confirmation email never received

4 posts
Amaszonas flight confirmation email never received

Those of you who have booked with Amaszonas, when did you receive a flight confirmation email? It’s been almost 2 weeks, with no one responding to my daily emails to customer service.

I want to call my credit card bank and claim fraud.

/repost to general bolivia forum.

1 reply
London
Destination Expert
for Salta
Level Contributor
4,137 posts
297 reviews
1. Re: Amaszonas flight confirmation email never received

I have booked with them on a number of occasions and got a confirmation the same day. Customer service is hopeless but it can help if you write your email in Spanish as I am sure most South America airlines just ignore anything written in English.

I assume that you have checked your junk mail folders etc?

I doubt it is fraud but it might be as well to notify your cc company, get the charge reversed and start over.

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