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Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

San Francisco...
6 posts
Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Arriving Jomo Kenyatta Airport (NBO) at 10 pm.

Staying at the Sheraton, right next to the terminal.

The hotel says it doesn't have a shuttle.

I'm a fit woman, traveling solo. Friends say that just hailing a cab may not be safe.

Should I reserve a taxi?

Should i reserve a whole meet-and-greet service with transport?

Are there companies known to be very reliable?

Will they be willing to transport a passenger that late at night even though the distance is short?

10 replies to this topic
Nairobi, Kenya
Destination Expert
for Nairobi, Kenya
Level Contributor
5,720 posts
46 reviews
1. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

You obviously sound quite terrified to board a taxi to the hotel which is not very far away.

There's nothing to worry about.

You'll find plenty of reputable taxi operators upon arrival.

Avoid the freelancers.

Just go with the flow & you'll be fine.

Nairobi, Kenya
Destination Expert
for Kenya
Level Contributor
3,499 posts
219 reviews
2. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Are you staying at the Four Points Sheraton? They have a free shuttle which our clients have used, but I see their website states they do not have it.

Just use one of the airport taxis at the front of arrivals, which you can book and pay for at the airport taxi counter after you exit customs. Should charge approx. Kshs 600 (US$6)

San Francisco...
6 posts
3. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Thanks, folks.

Nice to have a little reassurance that the usual systems are likely to work, even late at night.

Re the Sheraton: people who have used the hotel report the existence of a shuttle. The hotel specifically states it doesn’t have one. Probably don’t want to commit themselves.

Vancouver, BC
Level Contributor
359 posts
18 reviews
4. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Why not ask the Sheraton directly and try to arrange the shuttle with them?

Nairobi, Kenya
Destination Expert
for Kenya
Level Contributor
3,499 posts
219 reviews
5. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

I just spoke to Four Points, and had the below email sent:

Thank you for your e-mail

We do provide personalized and private complimentary airport transfers from JKIA and to JKIA.

Looking forward to hearing from you.

Kind Regards

Kenneth Thuo

San Francisco...
6 posts
6. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Thanks.

Have been looking for a way to contact them and ask for such a service. Do they have an email address?

Chicago, Illinois
Level Contributor
17 posts
22 reviews
7. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

We just arranged a transfer with this hotel! Their concierge email is <concierge@fourpointsnairobiairport.co.ke>

Nairobi, Kenya
Level Contributor
2,617 posts
349 reviews
8. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Please don't worry. I have lived in Nairobi for almost six years and have gotten taxis from the airport many times.

If you have Uber or Little on your phone I would recommend it because they are much less expensive.

San Francisco...
6 posts
9. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Thank you! That’s exactly what I’ll do!

San Francisco...
6 posts
10. Re: Safe taxi pickup at Jomo Kenyatta Airport Nairobi?

Thank you!

I’ll be taking a cab to Wilson Airport the day after so appreciate your advice.

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