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Login issue with VFS global Brazil e-visa

Phoenix, Arizona
Level Contributor
43 posts
26 reviews
15 helpful votes
Login issue with VFS global Brazil e-visa
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I am a US citizen trying to apply for Brazilian visa online on the VFS global website. I registered and now trying to sign in but it just keep going in circles. When I sign in, it takes me to the Welcome to Brazil page, then I click on "apply now" and it goes back to login page. I am using google chrome per the live chat. They instructed me to reset my password which I did. The reset was successful but it still didn't work. I still cannot sign in and apply for visa. I sent an email to the contact email but have not heard back. Has anyone had this problem before? How did you get pass the login page?

2 posts
2 reviews
2 helpful votes
1. Re: Login issue with VFS global Brazil e-visa
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I've been having this issue as well. I reset my password and even tried making a new account-- same issue. On Firefox I had similar issues (I clicked "log in" and nothing happened).

I was finally able to log in on a Chromebook. I've had some difficulties that required multiple logging in and out, but it's worked. On Safari, there were lots of server errors when I first tried logging in, then eventually I was able to log in there as well.

Try another browser, another computer/device, and if those don't work or are not an option, clear cache & cookies on your browser. Good luck!

Phoenix, Arizona
Level Contributor
43 posts
26 reviews
15 helpful votes
2. Re: Login issue with VFS global Brazil e-visa
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Thanks Efliz. I tried many times logging in my computer and nothing happens. So, I followed your advice and tried to log in my hubby’s laptop, and voila! It worked. Many thanks to you. I’m debating now whether I should get a visa and visit Brazil. It’s just too much hassle!

3. Re: Login issue with VFS global Brazil e-visa

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