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hotel cancelled due to overbooking

london england
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264 posts
5 reviews
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hotel cancelled due to overbooking


has anyone else had the problem with overbooking i have heard people have been designated another hotel instead of this one at arrival without warning from Thomas Cook.

we are going in August and we are worried about the situation.

Thank you

Level Contributor
6 posts
15 reviews
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1. Re: hotel cancelled due to overbooking

Hi Shirley

We were going to the SRM Hotel and when we landed in Hurgada were told the hotel was overbooked there were 26 from the Manchester Flight and the same amount from Gatwick. We were all put in the Imperial Shams Safaga which was only 4 star but it was take it or leave it. A considerable number of holidaymakers contacted illnesses and it was an horendouz week. TC have a lot to answer to.

Sorry to say it is out of your hands once you have booked TC seem to do what they want and we will never book with them again.

2. Re: hotel cancelled due to overbooking

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