We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

hotel cancelled due to overbooking

london england
Level Contributor
264 posts
5 reviews
Save Topic
hotel cancelled due to overbooking

Hello

has anyone else had the problem with overbooking i have heard people have been designated another hotel instead of this one at arrival without warning from Thomas Cook.

we are going in August and we are worried about the situation.

Thank you

Manchester
Level Contributor
6 posts
15 reviews
Save Reply
1. Re: hotel cancelled due to overbooking

Hi Shirley

We were going to the SRM Hotel and when we landed in Hurgada were told the hotel was overbooked there were 26 from the Manchester Flight and the same amount from Gatwick. We were all put in the Imperial Shams Safaga which was only 4 star but it was take it or leave it. A considerable number of holidaymakers contacted illnesses and it was an horendouz week. TC have a lot to answer to.

Sorry to say it is out of your hands once you have booked TC seem to do what they want and we will never book with them again.

2. Re: hotel cancelled due to overbooking

-:- Message from TripAdvisor staff -:-

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 29 September 2009, 10:18
Get answers to your questions about Makadi Bay
Recent Conversations