I will travel with 2 children and 2 elderly parents next week. Did research in TA and our itinerary is as follows: 1N Shanghai-(train)1N Suzhou-(cab or bus)1N Wuzhen-(cab or bus)2N Hangzhou-(train)1N Shanghai. Initially I planned to take train fr Shanghai to Suzhou but we are a bit unsure after we heard horrible stories from my parents' friends. Besides trouble with luggages , the trains were too crowded and sometimes seats were not available with valid tickets. I am not sure if it happened recently or years ago. Will appreciate suggestions and the best way to get the tickets.