Does anyone have experience dealing with Vacation Rental Pros? What was it like? Are they reliable?
Im sure this is too late to be helpful to you, but we are staying in one of their properties now and will not be using them again. I have called no less than five times to report clogged drains in the both bathrooms of our condo. I have emailed customer service and gotten no response. When calling our property manager, it goes straight to voicemail. I've not gotten any action through their online maintenance reporting form. I finally just bought some Drain-O myself.
There are some other issues that I'd have reported if I'd gotten any response from the first five attempts. We are just sucking it up for now.
We always use Royal Shell Vacations when we book and always stay in a villa named SunCatcher right there mid island on Fort Myers Beach. Always satisfied so we have never used any other rental agencies.
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