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Rental Agency

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Rental Agency

Does anyone have experience dealing with Vacation Rental Pros? What was it like? Are they reliable?


Lexington, Kentucky
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27 reviews
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1. Re: Rental Agency

Im sure this is too late to be helpful to you, but we are staying in one of their properties now and will not be using them again. I have called no less than five times to report clogged drains in the both bathrooms of our condo. I have emailed customer service and gotten no response. When calling our property manager, it goes straight to voicemail. I've not gotten any action through their online maintenance reporting form. I finally just bought some Drain-O myself.

There are some other issues that I'd have reported if I'd gotten any response from the first five attempts. We are just sucking it up for now.

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2. Re: Rental Agency

We always use Royal Shell Vacations when we book and always stay in a villa named SunCatcher right there mid island on Fort Myers Beach. Always satisfied so we have never used any other rental agencies.

3. Re: Rental Agency

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