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I found the one bad Dentist in Algodones

Vancouver, Canada
5 posts
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I found the one bad Dentist in Algodones

Why can't I find any information about "what to do about a bad Dental job" Isn't there anything we can do if we get "ripped off". Anyone we can contact, any recourse at all ?? Most people i've talked to have had a great experience. But I am out thousands of dollars, back in Canada with 5 fractured veneers (out of 7) In pain and the colour i chose, they decide was to white for my pale complection and now my upper broken teeth don't match my beautiful white bottom teeth.....OMG can anyone help me.

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LA AREA
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1. Re: I found the one bad Dentist in Algodones

iI can't help on what recourse you have officially. I have a friend who had problems and the dentist gave him his money back if my friend wouldn't bad mouth him....

BUT, how about naming the bad dentist so others don't have the same experience?

Vancouver, Canada
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2. Re: I found the one bad Dentist in Algodones

Yes, good idea. DR MENDEZ and his wife DR ARREOLA, in Los Algodones. He is the smooth talking con man and she (who did my work) had a God complex. They both couldn't stop telling me how good she was. So it makes perfect sense she'd wouldn't listen to a thing I had to say......I've gone back since this last message and DR ARREOLA said "there are NO refunds" I went to a wonderful Dentist to re-do her work. WOOW what a difference No pain, they all match, white, straight and healthy...They are the office of TLC, very professional, good english in a new office, very modern.....By the way they have a B&B for their clients, $35 a night and very close to town 5 mins. Plus they will drive you back and forth. Very big, new house. Seven bedrooms, 4 bathrooms, pool and secue......

Redondo Beach...
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1 post
39 reviews
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3. Re: I found the one bad Dentist in Algodones

can you tell us the name of the dentist who redid your work? I'd love to know the name of a wonderful dentist down there.....

Vancouver, Canada
5 posts
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4. Re: I found the one bad Dentist in Algodones

Absolutely, her name is Dr. Maria Paola at TLC Dental Los Algodones, Mexico, You can check out their web site for prices and their B&B info. @

www.affordabletlcdental.com

She was amazing, gentle, professional, modern equipment and English speaking. They have their own Lab and a Root Canal Specialist. I'm sure you'd be very pleased......let me know how it goes....

Vancouver, Canada
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61 posts
155 reviews
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5. Re: I found the one bad Dentist in Algodones

I have just had a horrendous experience with TLC Dental and I haven't even left for my trip down there yet.

Back in January when I was booking my trip, which is to Los Algodones for dental work and then the BVI's for a month of R&R, I wrote to TLC asking if they were closed for Good Friday and Easter Monday as it was looking like that would be the best week for me to be there. I was fully expecting to hear that they were closed as Mexico is very Catholic and this is a holy holiday. I received a reply stating that "we are open on Good Friday so would you like me to go ahead and book you for April 20th?" I replied that I would and then went ahead and booked my flight from Vancouver BC to Yuma and then Yuma to the Caribbean. I booked my hotels on the two islands I will be staying in, and felt good about the whole trip.

Last week I sent emails off to everyone confirming my reservations with them. TLC Dental did not respond in their usually prompt fashion, so I sent another one a few days later. Still no reply so I sent yet another email. Today, 18 hours before I board my plane, I get an email saying that, yes I am booked in for the 20th but that they are closed Thursday and Friday for the holiday and won't see me again until Monday. The amount of work I need doing will take 4 days, by their own estimation. I fly out of Yuma on Wednesday the 27th so that only gives me three days. I planned it this way so that the work would be almost all done by the weekend, I'd get it finished up on Monday and I'd have a day to see if it was all feeling good. If not, I had a few hours on Wednesday before my flight that they could make some adjustments and then I would be away.

Now none of that was going to work. I called to try to work something out but the fellow I spoke with just kept telling me that Linda must have forgotten it was a holiday. Not possible, I said, as I had used the words EASTER and GOOD FRIDAY when I asked, and she had replied using the words GOOD FRIDAY. He kept going back to this excuse throughout our conversation and I kept reminding him it was not possible. He asked if I could come in today to start the work and I told him AGAIN that I was flying in so it was too late to make any changes. He then asked if I could come earlier in the afternoon on Tuesday. No - again because my flight doesn't land until after 14:00 and I had already told him that. He didn't seem to grasp at all that i wasn't just popping by from down the lane. He told me that his boss would be in the office in an hour so he would call me in an hour and a half. I waited and he called, and the first words he said were "are you still coming tomorrow?" Yes. He then told me that the B&B was also closed for the four day weekend. I was aghast. I told him that they absolutely HAD to sort that out as I had no other arrangements. He said he would call me back when his boss was in in an hour and a half. He called back in that time to tell me his boss still wasn't in and he would call me in.. you guessed it, an hour and a half.

He never called back so, after three hours, I called and was told he had gone home. They knew I was coming in and nothing had changed. They were closed for the holiday and so was the B&B.

I have made other arrangements with a dentist in the same town that a good friend of mine went to - I had no idea he was going and he had no idea I was - called The Smile Shoppe. He was THRILLED with the work they did. And I have booked a room in a hotel in Yuma at considerably more expense than the B&B.

Color me VERY UNHAPPY with TLC Dental.

Vancouver, Canada
5 posts
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6. Re: I found the one bad Dentist in Algodones

Morning Sandra,

I feel your frustration and I had the exact trouble trying to arrange my appointments around flights and times, with another Dentist when TLC came to my resuce. I am very disappointed in them and there is NO excuse. You were probably talking to Manny and I'm surprised Linda or David didn't get it together for you.....I don't know what to say.

If it were me.....I would go into their office when you get there and express the seriousness you could have faced with your holidays plans. It is nothing to take lightly and they have cost you extra funds for a Hotel in Yuma, plus the travel back and fourth......Having said that, the Casino is right up the road from the border. They cost about $79/ per night when you fillout a membership thing "no cost". I would suggest it would save you the taxi costs of $15 each way.

I hope you have great success with the other Dentist and you enjoy the rest of your trip....

Kelly

Vancouver, Canada
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61 posts
155 reviews
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7. Re: I found the one bad Dentist in Algodones

Thanks Kelley. I have sent TLC an email expressing my feelings about the whole thing AND told them that I am an avid blogger with over 15000 page views in just over a year. I blogged all about it.

I have booked into a hotel that is a $14 cab ride from the border and that will have to do. I am already switching from the one I booked and am in right now because it's a $30 cab ride away (and the pool isn't heated). I looked at the Casino but it was over $400 a night and that is just too much. I didn't know about the discount but when I looked they only had the one suite available and I can't pay that.

Victoria, Canada
1 post
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8. Re: I found the one bad Dentist in Algodones

Fear not, I found another bad Dentist in Las Algodones. Supreme Dental Clinic. The deal was to prep my tooth for a Crown, that they would send to me in Victoria BC. After 3 emails to the clinic I've still not heard form anyone. I even provided them with my sister's address in AZ. I can't find anyway to get in touch with the clinic because the phones don't seem to ever be answered. I guess I should have been prepared when the price was too good to be true. Hopefully over time enough people will realize it's just a SCAM.

Vancouver, Canada
1 post
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9. Re: I found the one bad Dentist in Algodones

Hi there,

I'm a reporter with the Vancouver Sun and am working on a story about B.C. residents going to Los Algodones for dental/medical care. Would any of you be willing to speak with me? I can be reached at 604-605-2597.

Thanks,

Kelly

Vancouver, Canada
Level Contributor
61 posts
155 reviews
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10. Re: I found the one bad Dentist in Algodones

Hi Kelly,

I would be willing to if I am home before you have to hand it in. I am still on vacation (I went to the BVI's straight from Mexico) and will be back May 27th. If that works, let me know and I will call you when I am home.

Sandra

bvi.dreaming@gmail.com

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