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Safe to book thru online site such as Orbitz, Expedia, etc?

Grawn, Michigan
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112 posts
2 reviews
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Safe to book thru online site such as Orbitz, Expedia, etc?

Ok, Im leary of booking a vacatiopn package through one of these online sites like Orbitz, Expedia, Travelocity, Priceline due to a VERY bad experience last year. Long story short, we never got a vacation & we never got our money back. My husband will be SO upset (so will I) if this happens again to us. By the way, we had the insurance too. I see many people booking good deals through these sites, Its hard to pass up. But Im wondering:

Have you successfully booked a vacation package through one of these places??

Is it safe, especially at high traffic time like spring break??

Colo Spgs
Destination Expert
for Cozumel
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27,714 posts
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1. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

I suspect that there may be millions (at least dozens) of people who use these sites yearly. If you are concerned, book directly with the airline and hotel.

Edited: 26 February 2012, 19:12
Chatham, Canada
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2,455 posts
7 reviews
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2. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

I always price these places out and get my best deal and then go to Delta for a price match out of Detroit. The last two years Delta has price matched and given me a $50 card to use on the next vacation if I book through them.

Normal, Illinois
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697 posts
27 reviews
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3. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

I used orbitz with success. I tried to book with them again - never again. They charged my card and could not confirm. After calling learned the flights were charged to my card. They could not secure room - I was booking room& hotel. It was a mess to fix.

Grawn, Michigan
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112 posts
2 reviews
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4. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

@cravethewave, I take it you must pice out just the flights on these online websites?? How do you deal with Delta?? Call?? I too will be flying out of detroit so this interests me.

I appreciate all the info. as I am a huge skeptic now but yet I want those deals!! I guess I cant have it all. lol

Chatham, Canada
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2,455 posts
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5. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

I always price out package with hotel and flight, I usually get my travel agent to call delta and he faxes it off to them and within an hour he hears back from them and they match the price I found plus the $50 gift card to use on next trip. I would also think that you could call Deltavacations and get the same deal after all that's what Delta advertise's if you find the same trip they will match.

Vancouver
Destination Expert
for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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41,240 posts
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6. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

I have booked both - no issues

7. Re: Safe to book thru online site such as Orbitz, Expedia, etc?

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