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“Back in time”
Review of Cambodia Angkor Air


Reviewed August 21, 2018 via mobile

Walking into runway to a small plane with propellers I thought I had gone back in time. Old plane, have to pay for drinks or snacks and stewardess not a happy person. Not much room in seats, especially when the person in front reclines their seat!

Thank Essexnat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 - 40 of 479 reviews

Reviewed August 20, 2018

Like everyone here, my flight was cancelled at the last minute which shortened my trip by a day. Nothing to complain regarding the rest but that was a major bummer

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank janik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2018 via mobile

Be extremely careful if you have checked-in luggage. In most cases, your (even expensive) fare does not include any luggage. It’s not mentioned on your ticket, there is no clear information on their website, and their help desk doesn’t reply to your mail.
Once at the airport, at the check-in desk, you will be required to pay 5 USD per kilo (100 USD for a 20 kg bag). There is no other option, and you take the risk of loosing your flight (and your ticket).
According to a ground staff, many tourists are in the same situation, the airline knows perfectly about it... actually makes a business out of it.
To make a long story short, AVOID this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Dreamer403313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2018

Absolute scam charging 5 dollars per kilo for luggage without it being written in any policy or small print. Rude staff member at check in - very unlike Cambodians, and an old propeller plane for the flight. Very expensive and a total waste of money for an awful travel experience.

Thank Rebecca5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 16, 2018

Clean aircraft, very good service and very good aircraft. Punctual on its flight times and fast in their service

Thank 325samer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC