Not Happy Jan
Poor communication and ownership for delays. I waited 5 plus hrs in Mombasa airport for my plane to arrive. Plane rescheduled 3 plus times and in the end I missed my international flights from Nairobi to Dubai. It cost me an extra nights accommodation, extra taxi fares and an extra $710 AUS to re book with Emirates. Still fighting with all involved for compensation. Insurance, (Covermore now reffered to as Don'tcover much), won't cover, as it's the transporters fault. Jambojet won't cover as they booked my flight for the next day and say they are not responsible for anything else. I'm now trying Emirates again even though they have said not their fault I was a no show and couldn't contact them!!!
1. Where possible take the train (New Mombasa Nairobi fast train is up and running)
2. Check insurance re transporter flight delays, check the fine print
3. Try to book flights all on the the one ticket, then they are "connecting flights" and
you may have a chance of compensation if one is delayed and you miss the next.
(Jambojet is affiliated with Kenyan Airways but I think they operate independently)
Happy travels, learn from my mistakes.