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“Operated by Air France. But better ”
Review of HOP!


Reviewed September 29, 2018 via mobile

I’d recommend this company for a short flight in Europe any day over Air France. Budget airline but better in my option. The only negative part was you find out your gate number half hour before your flight. Other than that it’s definitely worth the price and service to fly with them.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 1,204 reviews

Reviewed September 19, 2018

I flew business class and its not worth it. You do get a different meal from economy but thats it. Seat and legroom is the same they just leave the middle seat vacant so you can have extra space

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank davehwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 19, 2018

This flight was to Toulouse from Prague via Lyon. The flight left Prague about 45minutes late. We were told nothing although we had a connection at Lyon to Toulouse. Our connection time was about 90 minutes.
Once on board the flight was okay.
We had booked these flights in May for September but were allocated the leftover centre seats for the leg from Lyon.
We were most unhappy!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Norma31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 17, 2018

Brussels Airport is about the same distance as Lille from our home, but a lot smaller and more convenient. There are 2 airlines flying from Lille to Nice.
I like the approach to Nice during daytime, the Azure coast is a gem from the air and the ground

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Hendrik_Demol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 14, 2018 via mobile

All 3 flights we took with Hop were delayed.
A flight to From marseille to Caen through Lyon was delayed
almost 1 hour.
Because the late arrival, We missed the 2nd leg of my flight and had to wait another 4 hours (In Lyon we had to change plans).
We got our suitcase only the next day...
Our general impression from Hop employees was that they were all very nice but very low on knowledge and (the right) actions...
I will do my best to avoid Hop in the future.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank tapeterlee2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC