We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Virgin Australia is up there with the best”
Review of Virgin Australia


Reviewed 3 weeks ago

I've just spent three weeks flying on a Star Alliance "around the world" ticket. Airlines included Singapore, Swiss, Eurowings and United. Have to say that the flight back home today from Melbourne to Perth with Virgin was fantastic in a new large plane. The quality of service and flight experience was up there with Singapore airlines. Well done Virgin - you are far better that what the rest of the world has to offer on short and long haul flights in economy.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Sandy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (7,894)
Traveller rating
Traveller type
Time of year
Language
  • More languages

192 - 196 of 7,894 reviews

Reviewed 3 weeks ago

Far to cramped night flight frightfully uncomfortable next time pay more for a better airline we are an older couple so it is far harder to recoup although the younger members of the family said the same so no more Jetstar or virgin australia also no movie viewing so need a good bookl

Thank naughtypippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Great airline, would 100% recommend. Genuinely care about customer service. Please pay a little extra and choose this airline. You get what you pay for! 5 stars

Thank brandon12342018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good flight ,ordinary food . Flight left on time and arrived exactly as scheduled.
The cabin crew were good and helpful .Returned to Perth on VA 683 and was just as good .

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Aubrey948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

An efficient service from on-time boarding to scheduled takeoff.
Staff were good, service clean. Affordable flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank I9599KWandrewc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC