This was our first experience with the new Saint John - Ottawa direct flight with Porter Airlines and we loved it! There's something about a direct flight that can't be beat. No connections, no delays, no hassle. The flight was comfortable with free snacks offered that consisted of an assortment of choices (I am not use to that kind of treatment). I really enjoyed the Porter Lounge in Ottawa. It was so pleasant to relax in a comfortable setting, enjoy a cup of free coffee and cookies. It's not much but in fact it means a lot. I am already looking forward to our next flight in February. The one experience that was not pleasant involved a Porter rep in Saint John who asked to weigh our carry-on luggage. Mine happened to come in at 23 lbs, 3 pounds over the limit. I had to repack the luggage for the sake of three pounds, moving my shaving kit from my suitcase and placing it in my lap top bag. Really thought some discretion could have been used by the rep. At Ottawa there was no request to weigh our luggage on the return flight. Small detail but hope a policy change takes place. Otherwise a most pleasant experience.