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“Good price, good service, great staff”
Review of Azul


Reviewed August 1, 2016

I often use Azul for domestic flights in Brazil, often on "exotic" routes such as Santarém to Manaus, and have never been let down. Recommended.

Date of travel: December 2015
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tucuxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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308 - 312 of 11,771 reviews

Reviewed July 28, 2016

They're good, but nothing fantastic! flew on a modern embraer 190 plane, very cozy and plenty of legroom, which is rare in Brazil. They don't serve meals but snacks on board, free of charge. Would use them again but they tend to be the pricier one! If they call themselves a low cost airlines, they're joking.

Date of travel: May 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AndreFranca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 26, 2016

Very good! They treated me very well, good price, when I changed my ticket they were very helpful....

Date of travel: August 2015
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Diana0304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 20, 2016

Excellent company for all kinds of services, from buying the ticket to cancelling the trip, refund, on time flights, courtesy of staff, whatever.

Date of travel: March 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Luiz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 18, 2016 via mobile

It was not my first time to ride a plane from this airline because I always travel every weekend, due to its low prices I chose them even if I experience a lot of delayed I always think maybe this time is not. But again I am disappointed of my last flight with them, i will not likely to recommend this if you are not patient.

Date of travel: July 2016
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Mely M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC