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“Small planes but more space for the legs”
Review of Azul


Reviewed December 21, 2017

On the whole Azul is efficient and on time. The planes although small have more leg room than most other domestic airlines. Service is good and the snacks are interesting. The only disadvantage is that you generally have to bus out to the plane which takes time and patience.

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ireland_timothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 76 of 9,772 reviews

Reviewed December 16, 2017

Online booking was easy and I could reserve a front seat by the window at some extra cost. A few weeks before the flight I was informed by e-mail that the flight would leave at 12.15 instead of at 15.20. A 3-hours difference, which didn't make me happy, since I had a 2 1/2h drive from Ouro Preto to get to Belo Horizonte airport on that day.

The flight though went smooth, from check-in until arrival, and I always enjoy flying the Embraer 195 planes, with only two seats next to each other.

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Thank saronic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 11, 2017

Azul is definitely the best Brazilian airline. They are very punctual, the service is great (especially the snacks), the airplanes are comfortable and clean and it usually has a competitive price if you look for your flight in advance.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Larissa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 9, 2017

In this trip to and within Brazil I flew 7 times with Azul and I got the best impression on schedules, staff attendance and sympathy. The air fleet is very recent

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Pedro H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 6, 2017

Fantastic airline, we flew a number of flights over the past few weeks with Azul and the staff are exceptional, the airline great, fantastic leg room and i am over 6ft 2" so was really pleased.
We were given the emergency exit seats on one of our flights and the leg room was amazing much larger than European standard, the pricing of the flights was great value.

I would have no hestitation flying withh Azul, its the little things that make the difference to travel. The water, free drinks and snacks not to mention the TV channel availability.

great airline, great work well done, i hope to travel with you again soon.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Tomvc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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