I had major regrets choosing Aeromexico for a transatlantic flight to Amsterdam. It was convenient and a bit cheaper than my alternatives but if I had to do it all over again. I’d spend on another airline for better service and better food. I know...it’s airline food...but I’ve never had anything THIS bad. And when it’s 10-12 hours you have to eat what they give you.
I also found the stewardesses to be a bit rude. I wasn’t flying business but a little bit of kindness should be expected. I felt like I was bothering them
Anytime I asked a question (Mostly for water) I fear I may sound a bit bratty complaining about this but no one likes being in the air that long and I know they’re just doing a job but a little smile and kindness can go a long way in make people feel more comfortable. The flight was on schedule both ways and arrived on time with no hiccups so I can’t definitely must include their efficiency on that part.