First of all, they brought out a drink cart and asked 'anything to drink?'. On top of the cart was the usual selection of juices, coffee, tea, etc. I didn't know whether alcohol was served, so I said 'what do you have?' and she said 'juice, water, coffee, tea, and soft drinks' so I ordered a ginger ale. When she passed my row I heard somebody order a wine. Well, she 'forgot' to tell me that they also serve wine and beer. Nor did they have them on display. Obviously not wanting people to order it. Also, most of the games on my video display didn't work. They said something like 'yeah, we get complaints about the games not working'. Really? Then why don't you do something about it? On a 15 hour flight things can get boring. An hour before landing in Toronto, at 4 in the afternoon, they serve 'breakfast'. Seems a bit weird to me. Eggs were pretty bad.