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“better coming than going”
Review of Air Europa


Reviewed January 22, 2018

Going to Spain, it was very noisy, airline workers were very unpolite and not helpful. Coming back seemed to be the opposite.

Thank honduras77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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218 - 222 of 5,425 reviews

Reviewed January 22, 2018

Flights UX 1014 and UX 193 - outbound

We chose this airline as business class was not much more expensive, if we broke the journey in Madrid to if we flew direct with Avianca. It included business lounges but the check in desk at Gatwick did not give us passes and I had to go back - then they only gave us one for Gatwick - (compared to our return in Bogata where we were given both passes with our boarding passes).

Flight one to Madrid was not what I would term business all we had were the first row of seats on a normal plane - the armrests did not lift so they were very restrictive and had we been larger in size it would have been uncomfortable.

On the main flight we had proper business flat beds, were welcomed aboard and there were only 6 of us in the cabin. Excellent service.

On our return we had flat beds for both flights so it depends on what aircraft they are using.

Food was good and plentiful and the wine good quality.

However, why do they only have Spanish papers and magazines on the flights, there are more than Spanish speakers who use the planes, they should at least have a few magazines in reserve in say French/English as these have a longer shelf-life than newspapers.

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    • Value for money
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Thank Thecatsmum4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 21, 2018

The flight was quite smooth. The flight attendants were super friendly. Although there was no food being served, they had served water prior to arriving in Madrid. The emergency seats were the best ones. a lot of leg room. Even on regular seats, it was clear that there was enough leg room. The 737-800 were quiet. pleasant flight

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank daniloribero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 20, 2018

short sort of hop fly, boarding and disembaquing nice, fly attendants are nice and treat you well.
be carefull to review the bagagge policy.
To move from the barajas airport to Madrid center of madrid and viceversa there are direct yellow busses for 5 euros, very convenient¡

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank JoseGGoncalvesR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 20, 2018

Very good option to short and medium range flights in and out Spain.
Comfortable Embraer 195, nice crew. Everything ok.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Fernando D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC